Job Application for Production Supervisor at CASETiFY

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Purpose of Position

CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.
The roles will be stationed in the Japan production site (Haneda Chronogate) and be responsible for managing and supervising the daily operations, maximizing production output & efficiency as well as taking lead in improvement projects.

Job Description

Organise and supervise the Japan production site to achieve company’s business objectives
Manage production functions from printing, packing, assembly, shipping to warehousing to ensure efficiency and productivity as well as the on-time delivery of production schedule
Solve or report any operational issues in production sites and retail stores
Monitor performance of the outsourced service providers
Implement operation SOPs and make suggestions when necessary
Perform staff training and coaching
As a first point of contact for logistics issue related to retail distribution/local delivery/stock return
As a contact point between HK logistics team and JP service providers

Requirement

Tertiary Education/Bachelor Degree in Business Management, Supply Chain Management, Operations Management, Logistics or other related discipline
3+ years of relevant working experience in production / operations management
Strong analytical and problem-solving mindset
A team player with strong communication skills
Proficient in Japanese and English or Mandarin

【職務概要】 国内生産拠点のにおいて、会社のビジネス目標達成に向けたプロダクション部門（製造加工〜物流）の運営全般を担当していただきます。印刷、梱包、組み立て、出荷、倉庫管理に至る一連のプロセスにおいて、効率性と生産性の向上、ならびに納期の徹底を管理・推進する役割です。

【主な職務内容 / Key Responsibilities】

生産拠点および工程の統括管理

印刷、梱包、組み立て、出荷、倉庫管理（物流）の一連の製造工程をマネジメントし、生産効率・生産性の向上を図る
生産計画に基づき、納期（On-Time Delivery）を厳守するための進行管理および調整

課題解決および報告（エスカレーション）

生産現場および直営店・リテール店舗で発生するオペレーション上の課題解決、または迅速な上司への報告・対応

外部委託先（アウトソーシング）の管理

業務委託先や協力会社のパフォーマンスモニタリング、および品質・スケジュールの維持管理

標準作業手順書（SOP）の運用および改善

オペレーションSOPの確実な運用・浸透と、必要に応じた改善提案・プロセス最適化

人材育成およびコーチング

現場スタッフへの教育・研修（OJT含む）、およびスキルの向上に向けたコーチング

【求める人物像】

製造・生産管理、またはオペレーション管理における実務経験（3年以上）
状況に応じた課題解決力と、円滑なコミュニケーション能力をお持ちの方
現場の課題を発見し、主体的に改善を推進できる方

日本語：ビジネスレベル以上（社内・社外・現場での円滑なコミュニケーションができるレベル）
英語または中国語：ビジネスレベル以上（グローバルチームとのコミュニケーションで使用）

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Privacy & Consent *

By submitting my application to CASETiFY, I acknowledge and agree to the following terms: The information I provided is intended solely for the evaluation of my skills and suitability for the applied position. I understand that the CV, portfolio, and any assessments conducted are the confidential and proprietary property of CASETiFY, and I will treat them as such. I agree not to publicly disclose, publish, or distribute any contents related to my application on social media platforms, websites, or any other channels. I acknowledge that CASETiFY reserves the right to evaluate, assess, and make decisions based on the submitted CV, take-home assignment and interview, which may influence my eligibility for further stages of the hiring process. I understand that CASETiFY retains rights to the submitted assignment for internal use. I acknowledge that the take-home assignment does not constitute an offer of employment, and my submission of the assignment does not guarantee employment with CASETiFY. By agreeing to these terms, I confirm that I have read, understood, and accepted the above conditions.

Production Supervisor

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