Senior/ Lead Product Analyst - New Ventures

This is a ‘Level 3 or 4’ position. Cleo has 5 internal levels of competency within Product Analytics. See our skills framework for how we differentiate on seniority.

About Cleo

At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating.

Cleo is a rare success story: a profitable, fast-growing unicorn with over $200 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.

If you’re driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo’s success as we scale, while growing alongside a company that’s scaling fast, this might be your perfect fit.

Follow us on LinkedIn to keep up to date with new product features and insights from the team.

What you’ll be doing

As a Senior or Lead Product Analyst in the newly created 'New Ventures Studio', you’ll be at the centre of strategic decision-making within an important aspect of Cleo's growth; building a function that can quickly develop new proposals, spin-up prototypes, iterate designs, and validate as 'go/no-go' for future products. You will help design the quantitative elements of this process and work alongside Product Managers, Designers, and Engineers to execute on new ideas and drive the future of what we build at Cleo.

You’ll also sit within the wider data function here at Cleo; a hotshot chapter of 60 Machine Learning Engineers, Product Analysts, and Analytic Engineers with significant industry experience who are at the heart of everything we do at Cleo. 

We are looking for a self-starter, focused on results, with a demonstrated background in using analytics to drive the understanding, growth, and success of a product.

• Work with Product, Design, Engineering, and Machine Learning team-members in your area to build an insight-driven product strategy that leads to high-impact outcomes
• Build a robust framework for validating the user benefit and commercial viability of new product bets
• Conduct deep-dive analysis of the product ecosystem to understand user behaviour and new opportunities
• Influence the roadmap of product teams through presentation of data-based recommendations to senior product and business leadership
• Define how we quantitatively evaluate success, setting KPIs, designing tracking to measure what really matters
• Conduct regular A/B tests to determine the impact of product changes on success metrics
• Build models of user-segmentation, customer lifetime value etc.
• Work with Analytics Engineering to prioritise data modelling needs in your area as well as directly contributing to our transformed data codebase
• Set and be an advocate for analytics best-practice, constantly pushing the Data chapter forward in this area

About you

• 5+ years of experience doing quantitative analysis within a cross-functional digital product environment
• A strong ability to communicate findings to non-technical stakeholders and to influence the decision-making process
• Experience conducting large scale A/B experiments and interpreting results to drive product and business decisions
• Ability to define new product metrics from complex, unstructured data
• Knowledge of statistics (e.g. hypothesis testing, regressions)
• Excellent SQL skills
• Fluency in Python and its application in data analysis
• Experience taking new products/features from inception to success 
• Experience with data visualisation tools such as Tableau, Superset, Looker, Mode

What do you get for all your hard work?

• A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles. This role is level 3 or 4 offering £70K-£113K. You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com/ 
• Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support. 
• Flexibility. We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
• Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we’d love you to spend one day a week or more in our beautiful office. If you’re outside of London, we’ll encourage you to spend a couple of days with us a few times per year. And we’ll cover your travel costs, naturally.
• Other benefits;
• Company-wide performance reviews every 6 months 
• Generous pay increases for high-performing team members
• Equity top-ups for team members getting promoted
• 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days)
• 6% employer-matched pension in the UK
• Private Medical Insurance via Vitality, dental cover, and life assurance
• Enhanced parental leave
• 1 month paid sabbatical after 4 years at Cleo
• Regular socials and activities, online and in-person
• We'll pay for your OpenAI subscription
• Online mental health support via Spill
• Workplace Nursery Scheme 
• And many more!

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

UK App access: The Cleo app is no longer downloadable in the UK (but only until next year). If you’re an existing user, you’ll still have access to the app. But some features won’t be available (just for a little while). Why? 99% of our users are based in the US – where financial health is often overlooked. We’ve decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we’ll be able to apply what we learn to better support our UK users in the future.