Compliance Manager

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

About Cleo

Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being.

Backed by some of the most well-known investors in tech, we’ve reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups, and we were crowned the 'Hottest Tech Scaleup' at the Europas.

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We’re looking for a Compliance Manager to work closely with our Compliance Team in the U.S. This is a brand new role reporting to our Head of Legal and Compliance.

We’re building a world-class, data-driven and tech-focused Compliance team as we grow, driving us toward our next fundraise and beyond. You’ll take the lead in managing the day-to-day operations of our Compliance program as we scale rapidly over the next 3-5 years.

Some of the things you'll get involved with:

• Support our bank partnerships by attending and eventually leading weekly meetings with our bank partners
• Assist with regulatory examinations, audits and state licensing
• Provide compliance advice and guidance to internal business partners
• Lead compliance oversight of complaints response and overall program; able to identify, analyze and communicate trends and suggest mitigation pathways 
• Able to lead the vendor management function, proactively conducting vendor due diligence and identifying scenarios where additional oversight may be required 
• Review marketing and consumer-facing assets for UDAAP and other regulatory red flags 
• Coordinate and manage vendor-provided compliance training
• As we scale, you’ll help us identify new opportunities to enhance compliance and protect the businesses from unreasonable risk

What are we looking for?

• You have at least five years of work experience in a bank or fintech compliance role, focusing on financial services consumer banking, payments, or lending compliance
• You’re comfortable carving your path in a fast-paced environment
• You’re able and excited to conceive of and execute projects independently
• You have the ability to quickly pick up new concepts, and dive into a problem with a solutions-oriented, outcome-focused mindset – even with no prior background in the subject matter
• Demonstrated problem-solving and analytical capabilities, and the ability to develop creative solutions for challenging, open-ended problems

Nice to have:

• You are located in the EST timezone
• Experience working for a global company across different time-zones
• Experience working with NMLS 

What do you get for all your hard work?

• A competitive compensation package (base + equity) with reviews every 8 months. You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com/ 
• Work at one of the fastest-growing tech startups, backed by top VC firms, Sofina, Balderton & EQT Ventures
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
• Flexibility: We work to live, we don’t live to work. Cleo works with everyone on our team to ensure that they have the balance they need to reach their full potential.
• Work where you work best. We’re a globally distributed team. Our US team works fully remotely, but we host virtual socials and an annual company offsite in Europe with all expenses paid.
• Other benefits;
  • 15 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
  • Company-wide performance reviews every 8 months e.g every 2 terms, in line with our termly cycles (Jan-April, May-Aug, Sept-Dec):
    • Generous pay increases for high-performers and high-growth team members
    • Equity top-ups for team members getting promoted
  • Check out our new benefits package here: https://web.meetcleo.com/blog/big-benefits-energy-the-latest-cleo-employee-benefits
  • 401k matching
  • Medical Insurance, Dental and Vision care
  • Generous Parental Leave
  • 1 month paid sabbatical after 4 years at Cleo
  • Regular socials and activities, online and in-person
  • We'll pay for your OpenAI subscription
  • Online mental health support via Spill
  • And many more!