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Operations Center Specialist (Days)

Austin, TX

Who We Are  

Bold. Unapologetic. Hardworking. Core Scientific transforms energy into high-value compute with unmatched efficiency at scale. The company is publicly owned (NASDAQ: CORZ) and has a market cap of over $7 Billion dollars.  

We power AI, HPC, and other next-generation data center workloads demanding exceptional computing power, in addition to our digital asset mining operations.  We operate nine data centers in seven states housing advanced infrastructure for our customers. 

Core Scientific is a leading provider of infrastructure for high-performance compute in North America. Our mission is to accelerate digital innovation by scaling high-value compute rapidly, efficiently, and responsibly.   

What sets us apart? We have an entrepreneurial culture, a "can-do" and collaborative attitude, and we own and control our infrastructure. These strategic advantages enable us to maintain operational excellence, increase efficiency, and rapidly deploy cutting-edge innovations developed by our team of experts. 

Join us and accelerate your career alongside our groundbreaking journey. We seek smart, creative, and collaborative professionals who thrive in a fast-paced, results-driven environment. 

Ready to be part of something exceptional? Apply today and make an impact at Core Scientific. 

Title

Operations Center Specialist (Nights)

Reports To
Operations Center Manager

The Job

The Operations Center Specialist is responsible for monitoring all dashboards, datacenters, incidents, and changes, while documenting and communicating all impactful events to the client as well as leadership. The Operations Center Specialist is also responsible for surveillance of all data center sites, and will need to communicate day-to-day security issues, respond to and address security issues as they occur, and communicate and create detailed documentation of all security incidents.  

 

Responsibilities:

  • Have the ability to analyze data and organize it accordingly and be an excellent communicator with the ability to speak and write clearly and accurately to senior level management
  • Understanding of BTC mining operations and standards
  • Check price points regularly for hash price, energy, and BTC
  • Excellent Computer Skills with experience in Microsoft Excel, Word, and PowerPoint
  • Applicants should understand that this is a mentally demanding position that may require long hours; night, weekend, and holiday work; and managing stressful situations and conflict
  • At least 3 years of verifiable Operations Center experience or related experience
  • Ability to prioritize and multi-task in a fast-paced environment
  • Professional demeanor and excellent interpersonal skills
  • Excellent oral and written communication skills
  • Support all incidents, changes, and service requests within the data center space
  • Document all major incidents and teams involved in recovery within the data center space
  • Shift work; flexibility in work hours is required
  • Drafts concise, accurate situational reports, prepare and present briefing materials
  • Have the ability to adapt and function during time-urgent situations
  • Coordinate with the Manager, Security Operation Center on physical access control systems, identity management, facilities access, and access needs for special events
  • Monitoring of the data center space and reporting of any suspicious activity
  • Coordination with on-site teams to take necessary actions during emergency scenarios such as weather, fire, and active shooter
  • Work independently with little direct supervision
  • Effectively listen to, understand, clarify, and resolve the concerns and issues raised by co-workers and leadership
  • Maintains an open, positive, professional working relationship with site personnel and leadership
  • Work as a member of a team to continuously improve operational effectiveness, improve SOPs, and deliver support to the customer
  • Other duties as assigned

Qualifications:

  • Associate degree in related field of study OR 2 years of relevant, Data Center support experience required.
  • Genetec software experience or Genetec certification preferred.
  • Expertise in Excel, Microsoft Office, Word, Power Point, etc.
  • Strong IT troubleshooting skills – network, platform, storage, preferred.
  • Willing to learn new technologies and applications, required.
  • Strong verbal and written communication skills, required.
  • Experience with IP Cameras
  • Experience with Access Control
  • Experience with applications such as Confluence, Jira, preferred
  • Experience with Slack, Zabbix, Databricks, Minder, preferred.
  • Basic knowledge of blockchain principles, preferred.
  • Understanding of ITIL service delivery concepts, preferred.
  • Genetec software experience or Genetec certification preferred.

 

Location

 Austin, TX. Occasional travel between data centers.

Type of Travel

You may travel to each site once for hands-on understanding of the overall roles and responsibilities in our daily operations.

Physical Demands

Able to meet physical requirements of the job, such as working on ladders, racking heavy servers (up to 50 lbs.),

Position Type/ Expected Hours of Work

This is a full-time position.

 *** 12HR SHIFTS (3 nights on, 3 nights off; 4 nights on, 4 nights off)***

Supervisory Experience

No

 

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