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Sr. Director, HPC Ops Engineering

Miami, FL; Austin, TX; Pecos, TX; Denton, TX; Muskogee, OK; Grand Forks, ND; Calvert City, KY; Marble, NC; Dalton, GA; or Auburn, AL

Who We Are

Bold. Unapologetic. Hardworking. Core Scientific transforms energy into high-value compute with unmatched efficiency at scale. The company is publicly owned (NASDAQ: CORZ) and has a market cap of over $7 billion.

We power AI, HPC, and other next-generation data center workloads demanding exceptional computing power, as well as our digital asset mining operations. We operate nine data centers in seven states, housing advanced infrastructure for our customers.

Core Scientific is a leading infrastructure provider for high-performance compute in North America. Our mission is to accelerate digital innovation by rapidly, efficiently, and responsibly scaling high-value compute. 

What sets us apart? We have an entrepreneurial culture, a "can-do" and collaborative attitude, and we own and control our infrastructure. These strategic advantages enable us to maintain operational excellence, increase efficiency, and rapidly deploy cutting-edge innovations developed by our team of experts.

Join us and accelerate your career alongside our groundbreaking journey. We seek smart, creative, and collaborative professionals who thrive in a fast-paced, result-driven environment.

Ready to be part of something exceptional? Apply today and make an impact at Core Scientific.

Title
Sr. Director, HPC Ops Engineering

Reports To
Head of Data Center Operations

The Job

The Sr. Director HPC Ops Engineering leads a world-class team of maintenance personnel to deliver consistent client SLA commitments, creates and maintains a culture of professionalism and operational excellence, and creates a place where people love to work and build careers. The Sr. Director will have a strong working knowledge of mission-critical facilities subsystems supporting the data centers and hosted customer assets. In addition, the role will be responsible for third-party vendor management and tracking operational budgets.

Responsibilities

  • Lead the HPC Operations Teams to maintain 24x7 critical infrastructure service delivery and meet/exceed SLAs for uptime and performance.
  • Vendor management to ensure completion of Core Scientific maintenance standards and meet customer-facing Service Level Agreements (SLA’s).
  • Lead and direct the team to conceive, architect, propose, and drive the deployment and implementation of infrastructure solutions.
  • Deep dive with the data center teams on operational processes, policies, procedures, SLA performance, and continuous improvement.
  • Leads in incident resolution and drives root cause analysis to completion.
  • Overall capacity management across multiple Data Centers.
  • Through regular embedded visits, create detailed reports where each data center excels and where it can improve.
  • Maintain a broad knowledge of state-of-the-art mission-critical data center infrastructure equipment and systems, keeping abreast of industry trends.
  • Ensure site-level leaders can prioritize projects and other operational objectives appropriately.
  • Monitor various key performance indicators, recognize areas of underperformance, analyze root causes, and develop an improvement plan.
  • Provide a clear vision of work required within the domain and the ability to quickly and concisely detail vision and requirements.
  • Foster open, respectful, and professional communication directly within the team, with coworkers/teammates, leaders across the organization, and external vendors.
  • Performs other duties as assigned.

NOTE: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities.

Qualifications

  • A bachelor's degree in information systems, computer science, business operations, or a related field is required. Master’s degree preferred.
  • 10+ years of progressive IT management experience in a highly competitive, large corporation organization managing $ 1 M+ budgets with solid knowledge of systems operations and 24/7 data center support.
  • Strong knowledge of data center infrastructure elements, including electrical and mechanical subsystems, security, and life/safety systems.
  • Demonstrated experience with disaster recovery concepts, strategies, and implementation.
  • Excellent oral and written communication skills and ability to present complex topics to a nontechnical audience.
  • Strong execution skills.

Location

Near the following locations: Miami, FL; Austin, TX; Pecos, TX; Denton, TX; Muskogee, OK; Grand Forks, ND; Calvert City, KY; Marble, NC; Dalton, GA; or Auburn, AL

Travel

Frequent travel may be required as needed.

Work Environment

This job operates in a data center, office, and shop environment. This role routinely uses standard maintenance equipment such as ladders, scissor lifts, forklifts, power tools, voltmeters, etc. While performing these duties, the employee will be exposed to hot and cold environments. 

Physical Demands

While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands, and lift up to 50 pounds.  

Position Type/ Expected Hours of Work

This is a full-time position. General hours and workdays are from 8:00 a.m. to 5:00 p.m. Some nights and weekends may be required.

Supervisory Experience (Yes or No)

Yes

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