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Quality Assurance Specialist

Chicago

The QA Specialist takes holistic view of all projects. You will work closely with Project Managers and Technologists to mitigate risks and manage delivery, so strong organizational and interpersonal skills are key. You will have the opportunity to apply your skills to large and small projects including complex back-end systems, social apps, rich interactive web experiences and even physical digital products. You are a self-starter, working as part of core project teams to see projects through from conception to delivery and on-going monitoring and refinement.

This position may require candidates to obtain a Level 2 Security Clearance in accordance with U.S. government regulations. As such, only U.S. citizens or permanent residents (Green Card holders) are eligible to apply.

Our new hires & employees are the future of our organization, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

This is a contract position with a projected end date of February 13, 2026. The salary range posted is the hourly rate.

You will: 

  • Champion quality and QA process across departments
  • Monitor project compliance to standards and guidelines, including content copy and UI effectiveness
  • QA requirements and risk analysis
  • Complete test planning, scoping and estimation of QA effort
  • Perform integration, functionality, system, regression, load and acceptance testing using manual methods and testing tools
  • Test case design
  • Test case execution (Front-end and Back-end testing)
  • Issue management / bug tracking
  • Test case maintenance and regression testing
  • Report QA progress

You have: 

  • Test case design techniques 
  • Functional and non-functional testing techniques (Structured, Exploratory)
  • Broad knowledge of web platforms
  • Compatibility testing (cross browser, platform and device) experience
  • Knowledge of web technologies (HTML, CSS, JavaScript)
  • Knowledge of client-server HTTP requests (CRUD, RESTful) using tools (Charles, Fiddler, Firebug)
  • Content & data verification, working with databases and SQL
  • Accessibility testing (WCAG AA), screen readers, colour contrast, keyboard testing, etc.
  • Test case management tools (TestRail)
  • Experience with bug tracking tools (Jira, Selenium)

Nice-to-haves:  

  • ISTQB Certification or other QA related certifications

What we offer:

  • Global maternity and parental leave
  • Competitive benefits packages
  • Vacation, compassionate leave, personal/sick days, and flex days
  • Access to online services for families and new parents
  • Early Dismissal Friday’s (off at 3:00 PM local time every Friday)
  • 13 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts
We continually review ranges to address skills, experience and markets. Base salaries are determined during our interview process, by assessing a number of factors that include, but aren’t limited to, a candidate’s experience and skills relative to the scope and responsibilities of the position. For current CM employees, tenure will also be a consideration.

Salary Range

$47 - $55 USD

Critical Mass is an equal opportunity employer. 

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

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