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Community Manager

The Hamilton at Grand Plaza 835 West Hamilton St, Allentown, PA 18101

Community Manager

Join DLP as the Community Manager for Dream Grand Plaza, our thriving community in Allentown, PA. In this role, you’ll lead all day-to-day operations, drive resident satisfaction, and ensure the property meets and exceeds financial and occupancy goals. Your focus will be on stabilizing operations, optimizing performance, and fostering a strong community culture. You’ll serve as the primary point of contact for residents, ownership, investors, and stakeholders while driving year-over-year growth and long-term success. If you’re ready to make an impact and lead a community to excellence, apply now.

Dream Here: Careers at Dream Live Prosper Communities

At Dream Live Prosper Communities, we believe in building not just great communities but also great careers. We are looking for dedicated, driven professionals to join our team and help us create thriving communities that enrich lives.

Our team members go above and beyond to provide exceptional service, ensuring that our residents love where they live. As a subsidiary of DLP Capital, we uphold a culture of excellence, growth, and purpose. DLP Capital has been recognized on multiple Best Places to Work lists and has been featured on the Inc. 5000 list of fastest-growing companies for 10 consecutive years.

If you're looking for a career with a mission-driven company that values growth, leadership, and impact, Dream Live Prosper Communities is the place for you! 

About this Opportunity:

  • Location: The Hamilton at Grand Plaza, 835 West Hamilton St, Allentown, PA 18101
  • Compensation: Starting at $60,000.00, depending on experience, with monthly and quarterly bonus potential. 
  • Position Type: Full-time

What we are looking for in  a Community Manager

  • 2–4+ years of property management experience, preferably with stabilized communities.
  • Strong track record in resident retention, occupancy growth, and financial performance.
  • Experience with AppFolio or comparable property management systems.
  • Solid financial acumen and strong negotiation skills.
  • Excellent interpersonal skills; ability to work independently while fostering team collaboration.
  • Strong leasing and closing skills
  • AirBnB experience a plus

What you will do as a Community Manager:

  • Oversee all daily operations of the property, including leasing, resident services, facilities, and compliance.
  • Ensure high resident satisfaction and retention through proactive communication, engagement, and service excellence.
  • Manage occupancy levels and rental income, driving the property to meet and exceed pro forma and budgeted expectations.
  • Provide timely reporting and updates on occupancy, financials, and performance metrics to ownership and stakeholders.
  • Partner with the marketing team to develop and execute outreach strategies that maintain strong demand.
  • Lead, train, and motivate onsite teams to deliver best-in-class service and achieve performance goals.
  • Monitor property conditions, coordinate maintenance and capital improvements, and ensure curb appeal is consistently excellent.
  • Uphold compliance with all legal, regulatory, and company policies.

What you're motivated by:

  • A fast pace. We’ve grown exponentially, and new team members are joining our DLP family.
  • ​A leadership team that trusts each other communicates effectively, and is committed to helping team members grow, both personally and professionally.
  • Visionary, smart, and innovative CEO. Ours is the kind of leader you read about, hope to work with, and learn from.
  • We have a culture focused on developing and investing in team members—coaching, training, and supporting each other. At DLP, our mantra is “Leaders made here.” We are focused on developing and growing leaders.

What Motivates Us:

Making an Impact: At DLP, making a difference is at the heart of everything we do, whether it’s for our residents, investors, or business partners.

Embracing Challenges: We view roadblocks as opportunities and proactively seek solutions.

Growth: We’ve been recognized on the Inc. 5000 list as one of America's fastest-growing private companies for eleven consecutive years.

Who We Are:

What We Do: We finance the building of Thriving Communities.

Our Mission: To lead in funding and building Thriving Communities centered in safe, attainable housing, transforming the nation.

Our Purpose: To passionately make an extraordinary impact by transforming lives and building Thriving Communities.

Our Big, Hairy, Audacious Goal (BHAG): To positively impact 10 million lives by funding 5,000 Thriving Communities and becoming one of America’s 100 largest private companies.

Our Culture: We work hard towards ambitious goals, driven by a purpose bigger than ourselves. We seek to make a difference in the affordable housing crisis and in the lives of our employees, investors, and partners. We follow our Elite Execution System to develop personally and professionally, striving to Live Fully in all areas of life.

Core Values:

Driven for Greatness: Pursuing knowledge and growth both personally and professionally.

Living Fully: Achieving optimal health in all life aspects: faith, family, friends, freedom, fun, fulfillment, fitness, and finance.

Grit: Demonstrating endurance and commitment to achieve long-term goals.

Community: Elevating the greater good and cultivating thriving relationships.

Authenticity: Being true to ourselves and others, fostering growth through open dialogue.

Prepared to Win: Applying discipline and consistent effort to achieve our goals.

Kingdom Impact: Sharing God’s love through our work and service.

Twenty-Mile March: Focusing on clear goals and consistently evaluating our performance.

Stewardship: Committing to those who trust us with their capital, communities, and careers.

Servant Leadership: Leading with high standards and humility, empowering growth and accountability.

Benefits and Perks:

PTO, health/dental/vision/life insurance, 401(k) matching, parental leave, adoption services reimbursement/learning/educational incentives, Volunteer Time Off, well-being programs, company events, self improvement/productivity tools, & the incredible feeling of making a difference.

Equal Opportunity Employer:

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com. Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here.

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