Senior Research Consulting Lead

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

We’re looking for a Senior Research Consulting Lead who expects more from their career. It’s a chance to apply your expertise to develop effective and impactful new commercial propositions for clients, creating new ways to answer complex questions using your knowledge of attitudinal data & techniques combined with dunnhumby science.

Joining our team, you’ll investigate, develop, implement and deploy a range of brand new propositions for Tesco and CPGs. Our team is focused on delivering impactful insights to Tesco UK Suppliers using the breadth and depth of Tesco UK data from Tesco Clubcard as well as direct customer research, clickstream data and other data sources. We work collaboratively with our client leadership teams to answer client questions and build solutions that are re-usable and scalable.

What we expect from you

· At least 5 years experience required.

· Expert knowledge of Market Research Techniques and Technology

· Experienced in statistical modelling using quantitative market research data (e.g. segmentations, drivers analysis, max diff)

· Passion for connecting your work directly to the customer experience in retail, making a real and tangible impact.

· Logical thinking and problem solving

· Strong communication skills & stakeholder management

· Retailer or FMCG experience either client side or agency is preferred

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect.  Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof.  We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact stephanie.winson@dunnhumby.com to discuss how we can meet your needs. 

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

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