Current Job Openings

Job Position Summary: The Account Support Specialist is expected to manage an assigned list of Dealers regarding OEM software applications.  This includes supporting onboarding to the software application, recommending customizations to meet the Dealer's needs and goals, and ultimately driving utilization through training and influence on how the software application meets current consumer behaviors.   Responsibilities and Duties: Portfolio Management - This role is a trusted advisor to Dealers regarding the OEM’s proprietary software applications.  To become the trusted advisor, the Account Support Specialist will know how to customize and leverage the applications to achieve the Dealer’s unique goals, and effectively communicate with urgency, empathy, and value.  The Account Support Specialist will drive Dealer engagement and utilization with the platform through best practice training and platform benefits. Project Management - As related to the overall software application onboarding process; the Account Support Specialist will provide pivotal support to not only the Dealer but also OEM Field Representatives and OEM They have required attendance to priority meetings to observe and hold all teams accountable to the prescribed process, ensure milestones are attained, escalating any blockers to onboarding success to pertinent stakeholders.  They also advocate for the Dealer regarding their technical issues or other desires or concerns.  They ensure that the Dealer is technically and behaviorally ready to launch with the applications. Technical Solutions - Dealers and/or the development teams will engage this role to prescribe and develop customized solutions related to Dealer questions and/or issues about the applications.  This role is expected to thoroughly investigate these Dealer questions and/or issues through independent research, asking discovery questions and conducting root cause analysis.  This role requires a continued learning of the applications, Dealership inventory data process, and third-party vendor functionality.  Additional Responsibilities - Perform other tasks and duties as required to support and contribute to the overall success of the organization.   Qualifications: Ability to work independently as well as in a team environment. Comfortability working under pressure or strict deadlines. Demonstrated ability to solve problems and formulate recommendations. Passion for learning and personal growth. Possess organizational and prioritization skills. Self-starter with a high degree of integrity and professionalism. Understanding of organizational methods, time management process, and project management foundations.   Education and Experience: Bachelor’s degree plus 1+ years work experience or 4+ years work experience in sales, account management, project coordination, project management, or a client focused industry required. 1+ year OEM program knowledge preferred.  1+ year Dealership experience preferred.

Job Position Summary: The Financial Analyst holds a pivotal role in the financial health and strategic decision-making processes of the organization. This position requires a keen eye for detail, strong analytical skills, and a deep understanding of financial principles. The primary responsibility of the Financial Analyst is to analyze and prepare financial data, prepare reports, and provide insights to support informed decision-making by the Director of Finance. The Financial Analyst will collaborate with cross-functional teams and plays a crucial role in driving financial performance and supporting strategic decision-making within the organization. Responsibilities and Duties: Financial Analysis & Reporting: Conduct comprehensive analysis of financial data, including revenue analysis, asset and resource performance, and financial modeling. Specifically, identifying trends, variances, patterns, and opportunities for improvement to support strategic planning and budgeting processes. Forecasting & Budgeting: Assist in the modeling of financial forecasts and budgets by providing accurate and insightful analysis. Collaborate with various cross-functional teams and departments to gather relevant data and ensure alignment with organizational goals. Reconciliation: Perform data reconciliations between financial and operational reporting sources to ensure accuracy and completeness of financial data. Investigate and resolve any discrepancies or variances identified during the reconciliation process. Cost & Key Performance Analysis: Prepare and report Corporate KPI’s as well as conduct cost-benefit analysis and cost-control initiatives to optimize resource allocation and improve profitability. Identify areas of inefficiency or overspending and recommend strategies for cost reduction. Compliance & Recordkeeping: Maintain accurate financial records to ensure compliance with company policies, client compliance, and regulatory compliance. Additionally, collaborate with auditors and/or other regulatory bodies to provide necessary information and analysis as required. Confidentiality: This position is privy to a high level of confidential and secure information. Strict adherence, discretion, and professional judgment is required to protect and guard the information provided and generated. Process Improvements: Continuously evaluate and improve financial processes and procedures to enhance efficiency, accuracy, and internal controls. Identify opportunities for automation and leverage technology to streamline workflows. In addition to the responsibilities and duties listed above, this position may be required to perform other duties as required to support the needs of the department or organization. These duties may vary based on business needs and may include additional responsibilities.   Qualifications: Ability to work independently as well as in a team environment. Capable of managing multiple tasks and projects simultaneously. Comfortable working under pressure or strict deadlines. Demonstrated ability to solve problems and formulate recommendations. Excellent communication skills. Exceptional attention to detail. Effective writing and analytical-thinking skills. Passion for learning and personal growth, specifically when it comes to technology. Possess organizational and prioritization skills. Self-starter with high degree of integrity, and professionalism. Education and Experience: Bachelor's degree in Finance, Accounting, Economics, or related field preferred. Experience 2+ years in the professional services and/or financial reporting preferred. Proven experience in financial analysis, budgeting, and forecasting. Proficiency in financial modeling, data analysis, and reporting tools (e.g., Excel, SAP, QuickBooks). Strong understanding of accounting principles and financial regulations.

Job Position Summary:  The Data Analyst plays a key role in supporting client engagement by assisting with the collection, processing, and analysis of data to enable informed, data-driven decisions. This position offers an opportunity to develop foundational skills in data querying, visualization, and report, with a strong focus on learning and improving over time. In this role, the Data Analyst will assist in creating reports and visual dashboards, ensuring data accuracy and completeness, and supporting the optimization of data workflows. They will collaborate with both technical and non-technical teams to deliver insights and drive business decisions that support operational goals and client success.  Responsibilities and Duties:  Data Collection & Querying – Assist in gathering data from various sources, including databases, APIs, spreadsheets, and external platforms (e.g., Brightcove, Adobe). Use SQL or other query languages to efficiently pull data and ensure data is relevant and accessible.  Data Preparation & Management – Support in organizing and handling structured and unstructured datasets. Ensure data integrity by cleaning and transforming data as needed. Optimize data workflows to streamline analysis and maintain accuracy, consistency, and timeliness.  Data Curation – Identify and resolve data errors, handle missing values, and format data to ensure it is properly structured for analysis.  Critical Thinking & Analytical Skills – Apply logical and analytical thinking to identify trends, patterns, and anomalies within the data, and extract actionable insights to inform business decisions.  Automation of Tasks – Assist in basic scripting and utilizing automation tools to streamline data processing, reporting, or alerting. Help reduce manual workload by automating repetitive tasks.  Effective Communication – Translate complex data analyses into clear, digestible insights for non-technical stakeholders. Use visual storytelling (e.g., charts, graphs) to effectively communicate findings.  Adherence to Client Standards – Ensure adherence to client-mandated protocols, standards, and best practices, including professionalism in client interactions, representation of the company, and meeting etiquette.  Documentation – Maintain clear, organized documentation for data sources, queries, dashboards, and analyses to ensure transparency, reproducibility, and knowledge sharing across teams.  Additional Responsibilities – Perform other tasks as required to support the team and contribute to the broader success of the organization, ensuring alignment with strategic goals and client needs.  Qualifications:  Knowledge of SQL and experience working with spreadsheets or data visualization tools such as Power BI. Familiarity with additional tools (e.g., Tableau, Excel) is a plus.  Ability to quickly learn new tools, software, and processes in a fast-paced environment.  Strong attention to detail with a commitment to accuracy and data integrity.  Ability to manage and prioritize multiple tasks effectively under supervision while meeting deadlines.  Clear written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.  Passion for growing technical and analytical skills, with a proactive approach to learning and self-improvement.  Ability to collaborate effectively within a team environment and contribute to collective goals.  Education and Experience:  Bachelor's degree in a related field (such as Information Systems, Computer Science, Business Analytics, or Statistics) or equivalent practical experience.  Experience in the technology professional services industry is preferred.  Strategic thinking and demonstrated ability to deliver on client goals.  Track record of successfully being a part of project teams, and initiatives in a fast-paced, growing organization.