Senior Product Manager, Consumer Growth and Onboarding

About Ethos

Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. 

We leverage deep technology and data science to streamline the life insurance process, making it more accessible and convenient. Using predictive analytics, we are able to transform a traditionally multi-week process into a modern digital experience for our users that can take just minutes! We’ve issued billions in coverage each month and eliminated the traditional barriers, ushering the industry into the modern age. Our full-stack technology platform is the backbone of family financial health.

We make getting life insurance easier, faster and better for everyone. 

Our investors include General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank, and the investment vehicles of Jay-Z, Kevin Durant, Robert Downey Jr and others. This year, we were named on CB Insights' Global Insurtech 50 list and BuiltIn's Top 100 Midsize Companies in San Francisco. We are scaling quickly and looking for passionate people to protect the next million families! 

About the Role

We’re looking for a seasoned product manager to join our Consumer Product team. This team is responsible for reaching more customers who need life insurance, and building a delightful, low friction onboarding experience that gets them excited to apply for insurance.

The ideal candidate will combine an understanding of customer acquisition, consumer psychology and consumer needs, first principles thinking, and creativity to envision delightful customer experiences. They’ll drive experimentation and strong execution to deliver results. We’re looking for an entrepreneurial product leader who is passionate about advocating on behalf of users and driving business growth, demonstrates a high degree of ownership, and is looking to join a team with a clear mission and purpose.

Duties & Responsibilities: 

• Build low friction, personalized onboarding and underwriting experiences tailored to the acquisition channel, consumer needs, and where the consumer is in their purchasing journey
• Educate consumers on their need for life insurance, and build excitement and motivation to complete their purchase
• Understand users’ needs and financial profile so we can recommend the right insurance product, and identify up-sell and x-sell opportunities.
• Partner with compliance and security teams to ensure our user experience safeguards consumer data and satisfies regulatory requirements
• Strengthen other PMs’ ideas through peer critique and feedback

Skills & Qualifications: 

• 5+ years of experience as a product manager in a high growth technology company, building products that touch millions of consumers. Ideally 8+ years of work experience, and 2+ years in a growth-and-onboarding focused role
• Ability to use data, customer insights, an understanding of user psychology, and first principles thinking to generate hypotheses, design experiments, test, and refine ideas.
• You’re strong technically, and can understand internal systems well enough to build conversion-maximizing experiences
• A strong analytical orientation -- a focus on logical, data driven decision making and the ability to measure success. 
• The ability to work cross functionally with marketing, compliance, design, analytics, and engineering, leading towards the vision through influence
• Relentless drive to set and chase ambitious goals, prioritize what really matters, overcome inevitable obstacles, and execute effectively
• You can think at the 10X and 10% level, balancing big bets with smaller increments
• You show extremely high ownership and can operate with a high degree of autonomy. 

Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.

We are an equal opportunity employer who values diversity and inclusion and look for applicants who understand, embrace and thrive in a multicultural world. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.

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