Senior Manager, People & Culture

ABOUT US

Fashion Nova is the world’s leading trend-to-market fashion and lifestyle brand with high-growth categories across its Women, Men, Kids and Beauty divisions. Renowned for delivering the most-wanted styles to millions worldwide, Fashion Nova earned the title of the Top 5 Most-Searched Fashion Brand on Google in 2022, alongside Louis Vuitton and Nike. 

Founder & CEO Richard Saghian launched the brand in 2006, from a retail location in Los Angeles. After multiple store openings, Saghian launched the e-commerce website for Fashion Nova in 2013, pioneering a disruptive social commerce model of affordable, on-trend, size-inclusive clothing online – powered by an innovative, social media-first marketing strategy. 

Today, Fashion Nova has amassed over 40 million social media followers, with annual sales of approximately $2 billion!

The brand’s name has been featured in chart-topping hit songs by Cardi B, Drake, 21 Savage, Saweetie, The Game, Tyga and Offset and its styles have been worn by many celebrities, artists and athletes including Meg The Stallion, Ice Spice, Chris Brown, Floyd Mayweather, Rick Ross, Kourtney Kardashian, and Kylie Jenner.

ROLE OVERVIEW

The Senior P&C Manager (SPCM) position is responsible for aligning business objectives with employees and leaders supporting designated client groups. SPCM is responsible for leading, implementing and delivering HR initiatives and will act as a change agent. This role works collaboratively with management to lead strategic people priorities and solutions that accelerate the achievement of business plans through organizational effectiveness.

RESPONSIBILITIES:

• Act as a frontline thought partner to dedicated leaders on all aspects of the employee experience: full employee life cycle, talent onboarding, change management, employee engagement initiatives, performance management, career development, employee relations, off-boarding, etc.
• Own the employee experience through the implementation of robust organizational onboarding strategies (e.g., stay interviews, check-ins, focus groups, employee engagement surveys) that measure employee satisfaction and morale; analyze results and provide recommendations to management for action plans to improve culture and boost retention rates
• Provide day-to-day performance management guidance to leadership (e.g., coaching, counseling, career development, disciplinary actions); work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Facilitate compliance-based training locally to new and emerging leaders to help navigate the legal landscape of becoming a leader and proactively mitigate risk (e.g., wage and hour, coaching/counseling, IP/ADA process, LOA administration, investigations, and offboarding)
• Partner with dedicated client groups to consult and administer the LOA and IP/ADA process from beginning to end, in close partnership with internal team and local management
• Plan, coordinate and execute employee engagement initiatives and activities that foster a positive workplace culture and enhance employee morale.
• Assist in the facilitation of annual open enrollment for Company benefit plans; provide field assistance to employees with questions or concerns related to benefit programs; liaison between benefits team for complex inquiries
• Interpret human resources policy to local management; ensure regulatory compliance with legal requirements pertinent to the day-to-day management of dedicated client groups in collaboration with Sr. HR Leadership
• Interacts effectively, professionally, confidentially, and diplomatically in all employee relations, always projecting a professional image in keeping with Company goals and objectives while exercising the highest degree of confidentiality and professionalism

ROLE REQUIREMENTS

• 10+ years of Human Resource experience
• A bachelor's degree required; MBA or master’s in industrial relations or human resources management is preferred
• SHRM Certified Professional (SHRM-CP) or Professional Human Resources (PHR) credentials are highly desirable
• Excellent communication skills both verbal and written
• Strong understanding of Human Resources concepts, practices, programs, and methodologies
• Strong ability to work as a team with a result driven approach in a fast-paced environment
• Self-driven, analytical thinker with effective organizational and planning skills
• Maintain a high degree of professionalism while interfacing with all levels of the organization as a primary point of contact for the team
• Schedule of this position:  Monday – Friday | Core Business Hours (typically, 9:00 am to 6:00 pm) | Onsite

FUNCTIONAL COMPETENCIES

Candidates must perform at the appropriate level for the organization’s core competencies and leadership competencies (if applicable). 

Competencies

• Problem Solving/Analysis
• Data Driven
• Critical Thinking
• Relationship-building Skills
• Communication Proficiency
• Decision Making
• Resourcefulness
• Interpersonal Skills
• Leadership & Coaching skills

Please Note:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employer for this job. Duties, responsibilities and activities may change at any time with or without notice.

Fashion Nova, LLC, and subsidiaries thereof, is an Equal Opportunity Employer. We are steadfast in our commitment to equal employment opportunities and pledge that these objectives are reflected in all aspects of our daily operations. We will continue to recruit, hire, train, and advance in employment qualified individuals in all job titles without regard to race, color, national origin, gender, sexual orientation, gender identity, religion, age, status as a protected veteran, criminal history, or status as an individual with a disability; and shall not discriminate against any individual, any such characteristic, nor any other classification protected by local, state and|or federal law.

Physical Demands

The physical demands described here are representative of those that must be met by an SPCM. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Sitting/Standing: Will be required to sit for extended periods while working at a desk, using a computer, and attending virtual meetings. Occasional standing may be required during in-person meetings or when visiting different departments.
• Walking: The role may require walking through the warehouse or office space to engage with associates, observe operations, or attend team meetings.
• Typing and Computer Use: Frequent use of a computer, keyboard, and mouse for email correspondence, data entry, and accessing HR software. This includes typing for long periods to update records, create reports, and communicate with employees.
• Communication: Clear verbal communication is necessary, including speaking with employees in person, on the phone, or via video conferencing. Active listening skills are required to understand employee concerns and provide effective support.
• Light Lifting: Occasionally it may be required to lift or move items such as files, small office equipment, or boxes up to 15 pounds when assisting with department-related tasks or organizing materials.
• Visual and Auditory Demands: Ability to visually review documents and reports, as well as monitor employee performance and wellbeing through meetings, observations, and discussions. Hearing and understanding verbal communication is essential for effective interaction with employees.

BENEFITS

• NEW state-of-the-art HQ upcoming in 2025!
• Formalized career paths for continued professional growth
• Flexible Paid Time Off (PTO)
• Comprehensive health insurance across Medical, Dental and Vision
• 401k match, with immediate vesting upon eligibility
• Weekly catered lunches & fully-stock kitchen pantry!
• Opportunities to travel for trade shows and vendor meetings
• Summer Fridays Early Departure
• Team bonding events and programs
• Attractive employee discounts!

Fashion Nova, LLC, and subsidiaries thereof, is an Equal Opportunity Employer. We are steadfast in our commitment to equal employment opportunities and pledge that these objectives are reflected in all aspects of our daily operations. We will continue to recruit, hire, train, and advance in employment qualified individuals in all job titles without regard to race, color, national origin, gender, sexual orientation, gender identity, religion, age, status as a protected veteran, criminal history, or status as an individual with a disability; and shall not discriminate against any individual, any such characteristic, nor any other classification protected by local, state and|or federal law.