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Director of IT

Charlotte, NC

About Figure

Figure is transforming the trillion dollar financial services industry using blockchain technology. 

In six years, Figure has unveiled a series of fintech firsts using the Provenance blockchain for loan origination, equity management, private fund services, banking and payments sectors - bringing speed, efficiency and savings to both consumers and institutions. Today, Figure is one of less than a thousand companies considered a unicorn, globally.

Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. The team is composed of driven, innovative, collaborative, and curious people who love architecting ground-breaking technologies. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. 

Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the FinTech space!

Forbes Top 50 Blockchain Companies

Figure Series D Announcement

About the Role

The Director of Information Technology will oversee our IT operations and ensure our technology infrastructure, applications, and services are robust, scalable, and secure. This role requires a strategic leader with a deep understanding of the fintech landscape who can guide our IT team and shape the technology strategy to support our growth and innovation.

What You’ll Do

  • Be a leader, use your voice, and apply your IT and tech skills to solve real-world problems
  • Work closely with DevOps, SecOps, and engineering teams to provide a secure platform for our employees, distributed, on-site, and off-shore
  • Lead IT strategy and operations, developing and implementing IT strategies aligned with business goals.
  • Oversee IT systems and infrastructure to ensure reliability, maintaining high availability and performance of critical systems.
  • Build, mentor, and lead a desktop support team, ensuring efficient and effective end-user support.
  • Foster close collaboration between the IT and Engineering teams to drive and support the execution of the business strategy
  • Collaborate with a diverse group of people across Engineering, Data Science, Product, and Leadership, executing big opportunities and driving FTS to the top of the FinTech industry
  • Partner with security and compliance to meet and tighten data privacy policies
  • Protect our partner's data in a financial-grade, multitenant environment
  • Work with development teams across the organization to provide guidance and troubleshoot issues
  • Provide leadership on security concerns
  • Stay updated on emerging technologies to keep the company at the forefront of advancements, driving the adoption of IT technologies to enhance business operations and customer experience
  • Manage relationships with external vendors for high-quality service delivery, collaborating with internal stakeholders to address technology needs effectively
  • Develop and manage the IT budget, ensuring cost-effective resource use and monitoring IT performance metrics to identify areas for improvement
  • Partner with SecOps, DevOps, and engineering teams to maintain secure identity implementations with low-friction user experience

What We Look For

  • Team player with a positive attitude who gets it done
  • BS/BA or greater in Information Technology, Computer Science, or a similar field
  • 12+ years of IT implementation and support experience in a fast-paced, agile environment
  • Leadership experience in an IT or similar role; experience in fintech or a highly regulated industry a nice-to-have
  • Experience leading the IT strategy for a company, bonus points for a track record of transitioning from start-up to scale-out
  • Strong knowledge of IT infrastructure, software development, cloud technologies, virtual machines, and desktop support
  • Experience automating provisioning / initial machine setup and configuration management for both Mac and Windows computers
  • A track record of implementing disaster recovery and backup strategies, with a preference for hands-on experience with "infrastructure as code" technologies
  • Experience managing IT operations in a high-growth, fast-paced environment, with bonus points for experience with provisioning both development and call center teams.
  • Excellent leadership, communication, and interpersonal skills
  • Strategic thinker with the ability to align IT initiatives with business, technology, compliance, and security objectives
  • Strong problem-solving skills and the ability to lead with poise and make decisions under pressure
  • Demonstrated self-starter with the ability to execute work with minimal supervision
  • A deep understanding of financial-grade computer hardening best practices required to meet regulatory obligations

Benefits and Perks

  • Competitive salary and growth opportunities 
  • Company quarterly performance based bonus
  • Equity stock options package
  • Employer funded comprehensive health, vision, dental insurance and wellness program for employees and their dependents
  • Employer funded life and disability insurance coverage
  • Company HSA, FSA, Dependent Care, 401k, and commuter benefits
  • Up to 12 weeks paid family leave 
  • In office, remote, and hybrid work location options
  • Home office and technology stipend for those working outside of a traditional office more than 75% of the time
  • Flexible time-off plan to empower employees to take the time off that they want and need
  • Continuing education reimbursement
  • Routine Team swag deliveries!

For CO, NY, CA, and WA residents, the salary range is $158,400 - $198,000 with up to a 25% Bonus and Equity. Actual compensation may vary based on individual candidate experience and location.

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice  for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

#LI-RF1 #LI-Hybrid

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