Director, Community Fundraising

Remote

Want to help us help others? We’re hiring! 

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The GoFundMe team is searching for our first Director, Community Fundraising to help shape and scale GoFundMe’s Community Fundraising strategy, owning business outcomes, organizational health, and long-term growth. This leader operates as a strategic partner to senior leadership, aligning teams, investments, and external partners around shared priorities and impact.

This role will report into the VP, Community Fundraising.

The Job

Strategy, Vision and Business Ownership 

  • Owns key aspects of the Community Fundraising strategy and business outcomes, accountable for translating company-level goals into a cohesive, executable roadmap across Pro and Consumer.
  • Accountable for department-level GDV, engagement, and activation goals, including short-term performance and long-term ecosystem health.
  • Determines where to invest, experiment, scale, or pull back across activation types based on ROI, brand risk, and organizational capacity.
  • Partners with senior leadership to evolve Community Fundraising into a durable growth engine, not a series of disconnected programs.
  • Anticipates market, nonprofit, and community trends to inform multi-year strategy and positioning.
  • Partner with external agencies and third-party entities to drive measurable improvements in fundraising campaign performance.

Cross-Functional Leadership & Influence

  • Works with Sr. Director to align with senior cross-functional leaders across Product, Growth Marketing, Sales, CX, Partnerships, and Global Go To Market teams around shared priorities.
  • Partners closely with Product and Technology leadership to influence roadmap direction, investment tradeoffs, and sequencing tied to Community Fundraising outcomes.
  • Represents Community Fundraising in senior leadership forums, advocating for priorities and reconciling competing organizational needs.
  • Builds strong executive-level relationships across the company to drive alignment, accountability, and execution.
  • Acts as a key decision-maker and escalation point for complex, high-risk, or high-impact activations.

Team Leadership & Organizational Design 

  • Leads and develops a multi-disciplinary team responsible for activation strategy, execution, enablement, and operations.
  • Works with Sr. Director to define clear roles, ownership models, and success metrics across Manager-level contributors.
  • Coaches and develops senior talent, enabling strategic elevation and effective delegation.
  • Creates a culture of high accountability, learning, and continuous improvement.

Operational Excellence & Governance 

  • Establishes operational objectives, policies, and processes that ensure activations launch with quality, consistency, and speed.
  • Owns planning, forecasting, and prioritization for Community Fundraising initiatives.
  • Manages budget and resourcing decisions, balancing impact, efficiency, and long-term scalability.
  • Ensures appropriate governance around brand risk, partner commitments, and customer experience.
  • Measures and communicates impact, progress, and learnings to executive stakeholders.

Performance Measurement

Success in this role is measured by:

  • Business Impact: Achievement of Community Fundraising GDV, engagement, and Pro growth targets aligned to company goals.
  • Strategic Clarity & Execution: Clear, well-communicated strategy that teams and partners execute against consistently.
  • Cross-Functional Effectiveness: Ability to align multiple functions around shared priorities and deliver outcomes.
  • Talent & Org Health: Development of high-performing teams and strong leadership bench.
  • Decision Quality: Sound judgement in investment, prioritization, and risk management decisions. 

You 

  • Bring 15+ years of relevant experience, or equivalent depth, in marketplace strategy, growth, GTM, or platform-based businesses.
  • Have led complex, cross-functional initiatives with material business impact.
  • Strong foundational understanding of digital and paid media strategy to set direction, assess impact, and ensure alignment with community fundraising goals.
  • Demonstrate a strong track record of setting strategy and delivering results in ambiguous environments.
  • Are an effective people leader with experience managing senior ICs and/or managers.
  • Excel at influencing and negotiating with executive-level stakeholders.
  • Balance data-driven decision-making with strong intuition for brand, community, and long-term platform health.
  • Communicate clearly, concisely, and persuasively with executives and teams.
  • Demonstrate resilience, strong judgment, and a growth mindset.
  • Are motivated by building systems, teams, and strategies that scale.  

Why you’ll love it here

  • Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
  • Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
  • Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
  • Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
  • Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
  • Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
  • Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
  • Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The annual U.S. salary range for this full-time position is $180,000 - $270,500. The company also offers equity and other benefits to employees, including healthcare, dental, vision, life insurance and 401(k) saving program. In addition to this wage, there are geolocation differentials that will increase pay depending on the work location. Additionally pay may vary depending on other factors including skills, experience, education, or training. Your recruiter can share more about the specific total compensation package based on your location during the hiring process.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

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Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

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GoFundMe is where we help people help each other. Help comes in many different shapes and sizes, and so we aim to hire a team who reflects the diverse backgrounds, experiences, lifestyles and values of the people who come to the platform every day. 

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