Senior User Researcher, Growth Monetization

Grammarly offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

About Grammarly

Grammarly is the world’s leading AI writing assistance company trusted by over 40 million people and 50,000 organizations. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of the Fortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 14 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

The Opportunity

To achieve our ambitious goals, we’re looking for a mixed methods researcher to join our UX and Marketing Research team. This role will focus on driving research within Grammarly’s Growth team, delivering insights that drive growth across the user journey, such as acquisition, activation, retention, and monetization efforts. 

You’ll collaborate with cross-functional teams—Product, Design, Data Science, and Marketing—to identify critical business questions, apply rigorous methodological approaches, and synthesize insights that inform strategic decisions. You’ll uncover actionable insights about current and potential Grammarly users using various techniques. You will also foster a culture of human-centered, data-driven decision-making, helping to guide our evolution as a leader in AI-assisted communication.

In this role, you will:

• Work cross-functionally with data science, product management, marketing, design, and engineering to identify research topics.
• Use an understanding of marketing funnels and growth tactics to scope and conduct research studies that contribute to business impact.
• Understand Grammarly’s strategic business goals and user needs to actively contribute toward building a cohesive roadmap with your team.
• Monitor key growth metrics, such as conversion rates, revenue growth, and experimentation results to assess performance.
• Use research to lead vision and strategy discussions by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.
• Act as a thought leader in the research domain while advocating for the current or potential customers.
• Design and execute end-to-end custom primary research using a wide variety of methods.
• Work quickly and communicate effectively with a fast-paced team focused on speed, rigor, and quality.
• Generate insights that both fuel ideation and evaluate potential solutions.
• Ability to work independently and autonomously.

Qualifications

• Bachelor’s degree with 6+ years of relevant experience in user experience, applied research,  and product research and development, Master’s degree with 2+ years relevant experience, or a PhD with 1+ years of relevant experience.
• Experience in programming languages for data manipulation and computational statistics (e.g., R, SQL, STATA, SPSS, or equivalent).
• Experience with experimental survey design, surveys, and response effects.
• Experience applying advanced statistical analysis methods. 
• Experience designing, moderating, and analyzing qualitative research. 
• Experience translating research findings into strategic narratives.
• Experience with growth strategies, including user acquisition, retention, and monetization.
• Experience understanding growth experimentation results.
• Experience mentoring and fostering a culture of growth and development within a research team.
• Has excellent communication skills, effectively articulating the rationale behind research direction and confidently presenting to diverse groups of stakeholders.
• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.

Support for you, professionally and personally

• Professional growth : We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We also support professional development and advancement with training, coaching, and regular feedback.
• A connected team : Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Grammarly Circles, which promote connection among those with shared identities including BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs. 
• Comprehensive benefits for candidates based in Germany : Grammarly offers all team members competitive pay along with a benefits package encompassing life care (including mental health care and risk benefits) and ample and defined time off. We also offer support to set up a home office, wellness and pet care stipends, learning and development opportunities, and more.

We encourage you to apply

At Grammarly, we value our differences, and we encourage all to apply. Grammarly is an equal-opportunity company. We do not discriminate on the basis of race or ethnic origin, religion or belief, gender, disability, sexual identity, or age.

For more details about the personal data Grammarly collects during the recruitment process, for what purposes, and how you can address your rights, please see the Grammarly Data Privacy Notice for Candidates here.

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