HR Consultant

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. 

About the Role:

As a HR Operations Consultant, you will drive people operations for a designated organization within Gusto. In this role, you will excel in dynamic and challenging environments, applying your passion for developing and refining processes and practices. You will be skilled at leveraging cutting edge technology and systems to drive efficiency within the organization you support. 

About the Team:

Gusto’s People team is growing and scaling with the company!  As our business scales and becomes more complex, and as we add hundreds of new Gusties each year, we need to ensure that our strategies for engagement with our employees are positive, engaging, values-driven and compliant. 

Here’s what you’ll do day-to-day:

• Develop and deliver consistent employee handbooks efficiently across clients
• Process and maintain client HR data, including employee onboarding and offboarding
• Manage reports and other HR-related documentation
• Provide excellent customer service
• Operational Support: Drive efficiency across our team by developing and maintaining key operational frameworks and systems.
• Consultant Support: Assist HR Consultants by acting as the primary administrative support for a variety of client HR needs.
• HR Data Management: Process and maintain client HR data, including new employee onboarding, offboarding, and employee records.
• HR Documentation & Reporting: Prepare and manage HR-related documentation and reports, ensuring accurate record-keeping for clients.
• Client Interaction: Provide excellent customer service by being a reliable point of contact for client inquiries and concerns.
• Streamline process across specific high frequency HR tasks

Here’s what we're looking for:

• HR experience as a People Operations Specialist  and/or HR Generalist across various industries and scales.
• Excellent communication skills, capable of clearly and concisely conveying information to employees at all levels.
• Proficiency with HR software, Google Suite, and modern productivity tools (Slack, Asana, Zoom, etc.)
• Ability to manage multiple stakeholders and competing priorities, demonstrating urgency and adaptability to changing business needs.
• Significant experience with workforce analytics, using data and reporting to drive strategic decisions.
• Demonstrated agility and ability to thrive in ambiguous, fast-paced, and dynamic environments.
• Ability to maintain confidentiality and handle issues ethically and with integrity.

Our cash compensation amount for this role is between $94,000 - $110,000/year in Denver and between $114,000 - $130,000/year for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.