Back to jobs
New

Warehouse System Administrator I

Grand Rapids, Michigan, United States

COMPANY OVERVIEW 

HexArmor® is a leader in developing some of the most advanced PPE solutions for your eyes, hands, arms, and body. At HexArmor®, we believe safety is not a luxury – it’s a necessity. Since day one, we have worked hand-in-hand with our customers to design innovative, high performance PPE that helps ensure workers return home in the same condition they arrived.  Our mission is to provide the protection that makes this possible, for every worker, everywhere.

 

SUMMARY 

The Warehouse Systems Administrator I supports day-to-day health and usability of HexArmor’s warehouse systems—primarily the Warehouse Management System (WMS) and, in time, the Warehouse Execution System (WES). In this entry-level role, you’ll administer users and permissions, triage and resolve tickets, document fixes, and help frontline teams get the most from the tools that power receiving, picking, and shipping. You’ll partner closely with Warehouse Operations, the Operations Systems & Process Improvement Manager, IT, and vendors to maintain data accuracy and drive incremental improvements that enhance throughput and accuracy. 

 

LOCATION

Grand Rapids, MI (Headquarters) - 640 Leffingwell Ave. NE Grand Rapids, MI 

 

RESPONSIBILITIES 

  • Administer users, roles, and permissions in WMS, monitor system health, escalate issues appropriately 
  • Serve as first point of contact for warehouse staff, resolve tickets, document fixes, engage vendors/IT when needed 
  • Provide concise, role-based system guidance to frontline teams 
  • Translate process-improvement requests from the Operations Systems & Process Improvement Manager into clear system tasks/config changes 
  • Identify bottlenecks with Operations and recommend system-driven improvements, participate in testing enhancements/integrations 
  • Validate data accuracy (inventory, transactions, workflows), support basic reporting/exports for Operations/Supply Chain 
  • Support WES planning and deployment in partnership with Operations, IT, and vendors 
  • Own day-to-day WES administration including configuration, users and permissions, monitoring, and change control 

 

QUALIFICATIONS 

  • 0–2 years in warehouse operations, IT support, or system administration with exposure to enterprise or SaaS systems 
  • Working knowledge of warehouse workflows (receiving, putaway, picking, packing, shipping) and core applications (ERP, WMS, WES) 
  • Able to administer users and permissions, write clear documentation, and handle tickets end to end with sound escalation judgment 
  • Strong plain-language communication with frontline teams and the ability to work across Operations, IT, and vendors with a customer-service mindset 
  • Organized, dependable, and detail oriented with a growth mindset and willingness to deepen system administration skills and process understanding 
  • Comfortable with RF scanners, label printers, and integrated scales used on the floor 
  • Able to work in a ticketing and documentation stack for request intake and knowledge capture 
  • Basic data skills in Excel or simple SQL selects for lookups, exports, and reconciliation 

 

ADDITIONAL QUALIFICATIONS

  • Hands-on experience with a WMS in production as an admin or super-user 
  • Familiar with labeling tools and formats such as BarTender and basic ZPL concepts 
  • Understanding of inventory control practices such as cycle counts, lot or serial control, and bin locations 
  • Exposure to carrier and manifest systems such as UPS WorldShip, FedEx Ship Manager, or equivalent 
  • Comfortable participating in UAT and following change control before promoting configuration to production 
  • Willingness to pursue a vendor WMS certification such as Warehouse Edge within the first year 
  • Proficiency with SQL for querying operational data 
  • Exposure to C# for small utilities or light integration tasks 
  • Experience using Jira for issue tracking and workflow management 
  • Experience using Confluence for documentation and SOPs 

 

COMPENSATION

Base salary and 10% performance bonus

 

ADDITIONAL PERKS

  • Competitive salary and bonus plans
  • Medical, dental, vision, and 401k benefits
  • Paid Time Off
  • Fast paced startup environment allowing flexibility for creative solutions
  • Industry leading products you can feel proud to help create

 

 

HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people’s experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial.

If you require a reasonable accommodation during the application or interview process, please let us know.

 

** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen and background check **

Create a Job Alert

Interested in building your career at HexArmor? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...

HexArmor's Notification of GDPR

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in HexArmor’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.