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Staff Software Engineer - Shopping Graph

Mountain View, California, United States

Company Overview

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/.

Location: Mountain View, CA (Onsite, 5 days per week)

 

About the Role
ID.me is seeking a Staff Software Development Engineer to help design and build the next-generation SaaS Commerce Platform and Developer Ecosystem. The Commerce Platform team provides the primitives for merchant registration, identity-gated discounts, resource management, and policy enforcement, enabling both internal applications and external developers to build trusted, identity-powered commerce experiences.

Our vision is to make ID.me the trusted backbone for identity-based commerce, where every merchant, application, and discount can be seamlessly managed through secure, scalable, and developer-friendly APIs.

This role is ideal for a seasoned technical leader with deep expertise in API-first platforms, multi-tenant architectures, and high-scale backend systems. The ideal candidate thrives in a platform-oriented, product-focused environment, is passionate about designing secure and performant APIs, and has experience enabling great developer experiences at scale.

 

Responsibilities

Platform Architecture

  • Design and evolve Merchant, Resource, Discount, and Use Case APIs as core primitives of the Commerce Platform.
  • Champion an API-first, platform-first mindset, ensuring services are scalable ,extensible, secure, and resilient.

Developer Experience

  • Partner with the Developer Experience team to deliver intuitive onboarding for external merchants and developers.
  • Ensure APIs and documentation are structured for ease of integration by both internal and external developers.


Technical Leadership

  • Provide architectural guidance and mentorship to senior engineers.
  • Drive adoption of best practices in distributed system design, observability, reliability engineering, and modern DevOps tooling.

Cross-Functional Collaboration

  • Partner with Authentication Platform, Organization Platform, Marketplace Apps, and Identity Graph teams to ensure alignment of primitives across ID.me’s ecosystem.
  • Influence product strategy by mapping technical capabilities to business outcomes, ensuring scalability and consistency across applications.

Minimum Qualifications

  • Bachelor’s degree in Computer Science or related field.
  • 10+ years of experience in backend software engineering, including API development for customer-facing products.
  • At least 10 years of experience in modern programming languages such as Java, Ruby ,Go, Python, or similar building distributed systems, RESTful API’s

Preferred Qualifications

  • Strong understanding of API design, versioning strategies, and contract-first development practices
  • Familiarity with cloud platforms (e.g., AWS, GCP), infrastructure-as-code tools (e.g., Terraform), and modern CI/CD pipelines
  • Working knowledge of identity and access management standards such as OAuth 2.0, OpenID Connect, or SAML
  • Proficient in monitoring, logging, and observability using tools like Prometheus, Datadog, or similar
  • Experience building high-reliability systems with a focus on performance, fault tolerance, and operational excellence

The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. 

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

Mountain View, CA Pay Range

$217,565 - $260,000 USD

ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

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