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Payroll Team Lead - APAC

Kuala Lumpur

About impact.com

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

 

Your Role at impact.com

We are looking for a dedicated and experienced APAC Payroll Team Lead to join our team in Malaysia. In this critical role, you’ll lead payroll operations across the Asia-Pacific region, ensuring accuracy, compliance, and efficiency for multiple countries. You’ll manage vendor relationships, mentor a payroll team, and play a key role in strengthening payroll governance as our business grows.

This is an exciting opportunity for a payroll expert who thrives in a global, fast-paced environment and enjoys balancing compliance detail with strategic impact.

 

What You’ll Do

  • Manage end-to-end payroll operations across multiple APAC countries (including Malaysia, Singapore, Australia, China, Indonesia, Japan, and others as we expand).
  • Ensure accuracy, timeliness, and compliance with local tax laws, labor regulations, and company policies.

  • Lead, mentor, and develop a regional payroll team, fostering collaboration and high performance.

  • Build strong partnerships with external payroll vendors, ensuring SLAs are met and issues resolved quickly.

  • Continuously review processes to identify opportunities for efficiency, automation, and best practices.

  • Generate timely and accurate payroll reports for HR, Finance, and senior leadership, providing insights where needed.

  • Develop, update, and enforce payroll policies and procedures across APAC to ensure consistency.

  • Oversee payroll audits and reconciliations, ensuring data integrity and resolving discrepancies.

  • Partner with HR, Finance, Legal, and other stakeholders to integrate payroll with broader business operations.

  • Stay current with payroll legislation, tax laws, and market practices across the APAC region.

  • Fluency in English and Mandarin 

 

Nice to Have

  • Experience with regional payroll consolidation platforms.

  • Familiarity with process automation or payroll transformation projects.

Benefits

  • Internet Allowance
  • Fitness Activity Reimbursement
  • Flexible remote working policy
  • Training & Development - Free Coursera Subscription and PXA partnerships learning
  • Technology stipend
  • Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.



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