Business Analyst

Company Overview 

Atlanta-based, Incident IQ is a SaaS service management platform built exclusively for K-12  schools that is transforming K-12 workflows including IT asset management, help desk ticketing, facilities maintenance solutions, Human Resources service delivery, and more.  Our mission is to revolutionize how school districts manage operational support activities to better serve students and drive instructional efficiencies. Incident IQ is a dynamic, fast-growing company focusing on providing innovative cloud-based software. The Incident IQ platform has been rapidly adopted by K-12 school districts. Today, millions of students and teachers in districts across the U.S. rely on the IncidentIQ platform to manage and deliver mission-critical services. 

Since the company's founding, Incident IQ has built a culture focused on customer success and product leadership; we are passionate about helping school districts achieve operational efficiency. Incident IQ’s environment is inclusive and transparent, and our team members are respected and valued contributors who consistently exhibit openness, integrity,  collaboration, enthusiasm, and effort.

What We Need:

As the company is undergoing significant growth, we seek a Business Analyst to expand
our growing Finance team. This position will support our Finance Manager in
managerial reporting, budget management, scenario analysis/strategic planning,
defining and monitoring key metrics, sales and operations analysis and
programs/systems/policies to support each.

This is a key, hands-on role as business partner and analyst for our operation teams
and a key contributor to building our Finance Department. You will touch many parts of
the organization working closely with finance/accounting colleagues and partnering
with Operations, Go-to-market and Engineering frequently.

What You’ll Do:

Support our Finance Manager in the following areas and additional areas as our scope
and analytics capabilities continue to grow.

• Build out of our BI Tools and Capabilities
• Support our ERP evolution
• Work with department heads to prepare forecasts including short-term projections, annual budgets, and long-range strategic plans
• Provide commentary to assist management with understanding results and forecasts/budgets
  Provide comparison of forecast results versus actual results along with analysis of deviations from forecast/budget
• Manage SaaS metrics as determined by you & company leadership
  Gather and maintain relevant historical financial reports by compiling data from multiple sources and presenting it in the most useful way
• Participate in the annual budget process
• Expense tracking manage expenses at a detailed level including variance analysis
• Perform ad hoc analysis as requested
• Consistently decipher large amounts of data and deliver ahead of agreed-upon deadlines
• Board Reporting and interaction

What You’ll Need:

• Minimum of a Bachelors degree (Finance, Accounting, Business or Analytics degree/background)
• A hands-on, self-starter, and overall hard worker; someone who looks for areas to get their hands dirty, works hard and gets the job done!
• Strong communication skills and ability to interact with internal and external partners (vendors, customers, executives, investors, etc.)
• Be someone that is always looking to learn and improve; solicits/uses constructive feedback 

What makes Incident IQ different: 

• We facilitate whole-person growth where employees can develop personally as well as professionally.
• We offer an energetic and collaborative environment; everyone’s opinion matters!
• We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!
• We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta! 

Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO).  

Incident IQ is an Equal Opportunity Employer