Contracts Manager

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a work environment that values diversity, equity, and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.

The Role

The Contracts Manager oversees commercial operations, managing and negotiating client contracts and building relationships both with our clients and across the business. You will be partnering with our EngageXD team, the Experience Design specialist area within Inizio Engage.

This is a hybrid working role reporting to our VP, Group Commercial Affairs. Occasional international travel may be required.

Responsibilities

• Business Partnering - promoting excellent relationships with internal team members and senior management and provides regular status updates.
• Contract Management
• Lead negotiations and management of client contracts (MSAs and SOWs), ensuring they align with our requirements whilst maintaining standards.
• Collaborate with legal and operational teams to draft, review, and finalise client agreements.
• Understand how budgets are created and negotiate pricing within fixed parameters.
• Business Metrics - track, manage and improve contract related metrics that demonstrate customer service.
• Relationship Management - develop relationships with clients and partners to ensure customer satisfaction and foster long-term collaborations, while addressing and resolving any concerns or issues raised.
• Problem Solving - analyse information to solve problems and present proposed solutions to Management.
• Communication and Negotiation
• Demonstrate strong communication and negotiation skills in engagements with our teams and external clients.
• Convey complex information and negotiate deals that align with our goals.

What skills and experience you bring to the role

• Keen eye for detail
• Excellent organizational, negotiation, and communication skills
• Ability to solve problems, analyse information and achieve quality standards
• Strong analytical and financial management abilities.
• Flexible and able to operate in a dynamic, fast paced environment
• Extensive experience in the healthcare industry is helpful, and demonstrable experience of working within Experiential, Learning or Employee Engagement services would be advantageous

Who are Inizio?

We help our clients navigate their clinical development and commercialization journey by connecting the best scientific knowledge, market intelligence, actionable data, technology, communication, and creative execution.

With a global presence and multiple career paths, the career possibilities are expanding at Inizio. We're a growing global team of 11,700 - a $1.5bn revenue business working with the world's leading health and life sciences businesses, and we have exciting growth plans. Whoever and wherever you are, we'll empower you with the autonomy you need to experiment, learn, and grow. We'll make sure that you feel valued, supported and, of course, because we're helping our clients to transform healthcare and improve millions of lives you can feel pride in your work at Inizio.

Inizio Engage is a strategic, commercial and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes.

Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning & training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the creation and delivery of live & virtual experiences, film, digital, and immersive content.

Our family of brands is made up of: Emota, Forty1 and Nazarѐ.

We believe in our values: We empower everyone | We rise to the challenge | We work as one | We ask what if | We do the right thing, and we will ask you how your personal values align to ours.

Package and benefits

• Great compensation package
• Company bonus scheme
• Company pension plan
• Private health insurance
• Life assurance
• Cycle to work scheme

#LI-DT1 #LI-HYBRID

Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.