People Coordinator

As a People Coordinator, you will act as the primary point of contact, providing first level support and guidance, whilst encouraging employees to take a self-service approach. In addition, you will help deliver a high quality, efficient administrative and transactional service across the employee life cycle.

You will report into the People Services Team Lead and work in a remote capacity.

Here's what you'll be doing:

• Provide first-line support and guidance on areas of the employee lifecycle relating to policies, processes and payroll, providing a 'once and done' resolution to queries, escalating where appropriate.
• Responses to queries are acted upon and resolved in a timely manner, in accordance with agreed Service Level Agreement.
• Effective utilisation and optimisation of Workday by
  • accurately maintaining People Services tasks within the system
  • regular monitoring of task completion by employees and managers and offering coaching or providing redirection to make sure appropriate processes are being followed
  • Frequent data auditing by running reports to identify any discrepancies or support report requests from other areas of the business
• Work collaboratively with HRIS team to ensure the system is working correctly.
• Managing services awards and probation end dates, following up with managers where appropriate
• Reference relevant knowledge base articles and other policy materials to ensure responses are accurate and in accordance with the business.
• Attend and participate in regular meetings as part of your People Coordinator role and as a member of People Services
• Management of the Payroll and People Services mailboxes
• Liaising with Payroll and the Benefits team, to ensure that appropriate documentation is saved correctly and keeping in mind payroll cut off at all times
• Liaising with other members of the People Services Team and local BU as required
• Supporting with ad-hoc projects as and when required

About you:

• An enthusiastic HR Professional who is keen to learn and develop
• You like seeing things through to completion and are adept at prioritizing a busy and varied workload within a shared services environment or similar.
• You are highly responsible, with a customer service-minded approach
• You can demonstrate initiative and a drive to identify ‘better ways’ of working to improve efficiency and quality of data.
• Methodical and organized to meet deadlines and prioritise a busy and varied workload.
• An ability to work with a wide range of individuals across all levels and geographies.
• Experience with HRIS systems preferably Workday.
• Experience of Ticket Management systems such as ServiceNow.
• Excellent collaboration and communication skills

About iNIZIO

At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients.

What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.

Our Pledge

At Inizio, we value inclusiveness, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.

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Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.