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Project Coordinator IV (Product Operation-LLM/AI)-6108

San Jose, CA

Project Coordinator IV (Technical Product Operations – LLM/AI Focus)

itD is seeking a Project Coordinator IV to drive technical product operations initiatives focused on improving product quality, scalability, and user experience through AI/LLM-driven solutions. This role will support high-impact programs across Meta’s platforms by enabling data-driven decision-making, advancing LLM training workflows, and optimizing operational efficiency through automation. The ideal candidate will bring deep experience in technical product operations, data analysis, and AI/LLM workflows, along with a track record of delivering data-driven insights, scalable dashboards, and product quality improvements through labeling and model training efforts.

Location: Remote – United States
(Note: Contractors may be required to work onsite once offices reopen)

Duration: 6-month contract (ASAP start)

We provide comprehensive medical benefits, a 401k plan, paid holidays, and more.
Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

Responsibilities

  • Support execution of technical product operations programs, including 0→1 initiatives and scaling existing workflows across multiple platforms.
  • Analyze product and operational data by writing advanced SQL queries to identify trends, patterns, and actionable insights.
  • Build and maintain dashboards, reports, and visualizations to enable real-time decision-making and stakeholder alignment.
  • Leverage AI tools and LLM-based workflows to automate processes, accelerate analysis, and improve operational efficiency.
  • Drive data annotation and labeling efforts to support LLM training and improve product quality across systems.
  • Identify and mitigate risks using data-driven insights while clearly communicating updates across cross-functional teams.
  • Coordinate stakeholders across product, engineering, legal, and operations teams to ensure seamless execution.
  • Manage multiple workstreams simultaneously, ensuring timely delivery and high-quality outcomes.

Internal Responsibilities

  • Attend regular internal practice community meetings.
  • Collaborate with your itD practice team on industry thought leadership.
  • Complete client case studies and learning material (blogs, media material).
  • Build out material to contribute to the Digital Transformation practice.
  • Attend internal itD networking events (in person and virtual).
  • Work with leadership on career fast-track opportunities.

Required Qualifications and Skills

  • 8+ years of experience in consulting, strategy, operations, or technical product/program operations
  • Strong proficiency in SQL (CTEs, joins, window functions, aggregations, data transformations)
  • Experience with data annotation/labeling and LLM training workflows
  • Experience working with AI tools / AI-assisted workflows
  • Experience in data analysis, reporting, and dashboarding
  • Strong experience managing multiple cross-functional workstreams
  • Advanced proficiency in Google Sheets (complex formulas, pivot tables, automation workflows)

Preferred Qualifications and Skills

  • Experience with low-code/no-code or AI-assisted prototyping (“vibe coding”)
  • Familiarity with data pipelines, ETL processes, or data infrastructure
  • Experience building dashboards using Tableau, Looker, or similar tools
  • Experience working with engineering teams on technical requirements
  • Background in QA, testing strategies, or ML/AI validation workflows

Education

Bachelor’s degree in a relevant field or equivalent work experience required.

Company Description
About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.

The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information.

Additional Info
Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!

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