Operations Manager

As a leader and innovator in the snack food industry for over 50 years, J&J Snack Foods provides branded snack foods to foodservice and retail supermarket outlets across the U.S. Its products include such icons as SUPERPRETZEL, ICEE, and Dippin’ Dots along with other key brands like LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. J&J also has a strong presence in bakery providing cakes, cookies, and pies to some of the largest grocery and convenience retailers in industry. Our company continues to deliver record sales led by a talented team and a commitment to “Fun Served Here”.

POSITION SUMMARY:  

Manages one or more manufacturing processes.  Assists with equipment selection, design, planning and layout.  Design and implement process flows to accommodate new products.  Ensures production follows appropriate workflow and assembly methods.  Hires, schedules, and trains production staff.  Manages temporary labor agencies.  Ensures manufacturing performance and quality goals are met.  Administers and maintains policies to ensure physical safety of all property and assets owned by the organization.  May communicate with law enforcement on security matters. 

ESSENTIAL FUNCTIONS:  

• Lead manufacturing process to achieve company goals. 

• Direct staff of Production Supervisors, Foreman, and hourly employees. 

• Manage process flow to meet daily customer orders--clearly communicate daily progress with support groups.  Develop contingency plans during breakdowns that will ensure order fulfillment. 

• Manage raw material usage--establish goals and communicate performance.  Design and implement processes and procedures to continuously improve performance.  

• Manage all costs associated with manufacturing process -- ensure budgeted standards are correct and are met. 

• Manage Job Safety Analysis process--ensure that JSA's are reviewed, updated and share with employees. 

• Manage Food Defense Process-- ensure that FDA Food Protection Plan guidelines are met. 

• Manage Temporary Staffing Agencies-- establish procedures to control the use of temporary labor from multiple agencies.  Manage the daily usage and reporting of temporary labor hours.  Ensure labor expenditures are accurate and within budget.   

• Manage and ensure product quality and customer satisfaction -- constantly interact with QA and customers to ensure product meets specification and customer needs are satisfied. 

• Manage statistical process control--maintain SPC process.  Develop and implement SPC charts for all products.  Utilize statistical analysis to determine process capability and attribute performance. 

• Implement cost savings projects--submit cost savings projects that reduce the cost of goods manufactured. 

• Establish new product labor and ingredient usage standards--accurately calculate and communicate labor and material budget standards for all products. 

• Establish packaging requirements in terms of material composition and size. 

• Design new process flows to accommodate new product development--utilize experience to develop efficient and cost-effective process flows for new products.  This includes equipment selection and line modifications.   

• Enforce company policy-- ensure company policies are communicated and enforced. 

• Enforce employee policy--ensure employee rules are enforced and discipline is carried out fairly and consistently.   

• Ensure employee Union contract is followed -- interact with Union representation and shop steward in regard to grievances and employee policy. 

• Communicate and interact with support groups--maintain open and productive lines of communication with all support groups.   

• Employee is responsible for following (and/or implementing/supporting/maintaining) Good Manufacturing Practice, Food Defense, Food Safety and SQF programs. 

• Employee is responsible for all other duties as assigned by management. 

• In the absence of the Production Manager, the Plant Manager will cover. 

COMPETENCIES:  

To perform this job successfully, Production Manager must be self-motivated, able to problem solve, detail-oriented, and able to stay on task. The requirements listed below are representative of the knowledge, skill, and/or ability required.  

• Excellent organization and time management skills. 

• Must be a self-starter and be able to accomplish a versatile and evolving workload.  

• Excellent in all forms of communication.  

• Skilled at PowerPoint design and ideation.  

• Innovative, problem solver, flexible, and able to juggle multiple priorities. 

• Self-motivated, with the ability to multi-task, prioritize, and adapt well to change.   

EDUCATION AND EXPERIENCE:  

• BS/BA degree preferred not required.  

• minimum 5 years food manufacturing experience. 

• minimum 5 years managerial experience 

TRAVEL REQUIREMENTS: 

• 10%  

Disclaimer: This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

EEO Statement: J&J Snack Foods Corp.is an equal opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on actual or perceived Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, alienage, religion or creed, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status, sex offenses, prior record of arrest or conviction, genetic information or predisposing genetic characteristic, status as a victim or witness of domestic violence, sex offenses or stalking and unemployment status.