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VP of Business Applications

Clearwater, Florida

About KnowBe4

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Remote positions open in the US office only.

We are seeking a strategic and hands-on Vice President of Business Applications to lead our global enterprise application team. This individual will drive the strategy, development, implementation, and support of critical business enablement technology solutions. This is a high-impact leadership role requiring technical expertise, service delivery excellence, and strong business acumen. The role will be responsible for establishing best practices in software, data management, and platform delivery.

Responsibilities:

  • Design and Plan
    • Define and implement agile delivery best practices, from design to deployment and ongoing support.
    • Shape business applications and IT systems architecture, identifying gaps between current and desired end-states, and delivering comprehensive solutions that enable desired business outcomes.
    • Own the overall data architecture and data flow design across systems, ensuring consistency, data integrity, and support for analytics and reporting needs.
    • For acquisition targets, perform analysis and gap assessments and recommend integration designs.
  • Develop, Deliver, and Support
    • Drive and align external staff augmentation or Managed Service Providers (MSPs) to boost capacity and strategic initiatives.
    • Own and operate the Salesforce ecosystem integration strategy, including CPQ, and integrations with go-to-market platforms (Salesloft, Chorus), finance systems (NetSuite,
    • Descartes), and analytics tools (Snowflake, Looker).
    • Manage SOX control and audit processes for all critical applications.
    • Drive AI and automation initiatives utilizing AWS and/or 3rd party services to improve internal business effectiveness and operational efficiency.
    • Build and manage nearshore and offshore delivery teams.
  • Collaborate
    • Act as a strategic liaison between IT and business leaders, ensuring technology roadmaps align with evolving business priorities.
    • Build and maintain strong relationships with executive stakeholders across departments to ensure alignment on priorities, resources, and timelines.
    • Prepare and deliver executive-level presentations that simplify complex technical topics and communicate business impact.
  • Flex and Adapt
    • Thrive in a fast-paced, constantly evolving environment while driving toward long-term scale and reusability.
    • Confidently navigate ambiguity, drawing out key requirements and organizational constraints from unstructured situations.
    • Balance the urgency of immediate business needs with the importance of building scalable, maintainable solutions.
  • Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight

Minimum Qualifications:

  • Degree in Computer Science, M.I.S., or related field (or equivalent experience).
  • 15+ years experience in IT and application development, with 5+ years in executive or senior leadership roles.
  • Proven experience leading enterprise service delivery and application teams in dynamic, high-growth environments.
  • Experience building and leading global, distributed teams.
  • Hands-on leadership experience with the following technologies is highly preferred:
    • Sales and Customer Success: Salesforce, Salesforce CPQ/ Revenue Cloud Advanced (RCA), ZoomInfo, Salesloft, Churn Zero, Chorus, Clay, Gainsight
    • Integration Platforms: Celigo, MuleSoft, Boomi
    • Finance Systems: NetSuite, Zuora, Descartes, Avalara, BillingPlatform
    • Support: Salesforce, ZenDesk
    • Data & Infrastructure: Snowflake, Looker, data cataloging and governance tools
    • AI and Automation: experience developing and deploying AI models and intelligent
    • Automation solutions
    • DevOps & Agile Tools: Jira, Confluence, Copado, AWS cloud infrastructure services

The base pay for this position ranges from $250,000 - $280,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

We will accept applications until 10/19/2025.

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

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