Global Quality Manager

Lasko Products, an industry leader in providing and manufacturing home environment products for over 100 years, is seeking a Global Quality Manager to join our corporate headquarters in West Chester, PA. This position will play a critical role in ensuring that our products meet the highest standards of quality and reliability from concept through production. 

The role combines design assurance and supplier quality management responsibilities, providing oversight across the entire product lifecycle — from supplier qualification and component validation to design verification and continuous improvement. This role will require strong collaboration with suppliers, engineers, and manufacturing teams across North America, Mexico, and Asia. 

Duties and Responsibilities 

Design Assurance Responsibilities 

• Lead a team of two Design Assurance engineers that will be responsible for the following 

Design Quality Oversight 

• Ensure design outputs meet defined requirements and standards. 

• Review and approve design documentation, specifications, and changes. 

• Participate in design reviews and risk assessments (e.g., FMEA). 

Regulatory Compliance 

• Support the compliance group to ensure products comply with relevant industry standards. 

• Support regulatory submissions and audits. 

• Maintain traceability between requirements, design, and verification. 

Risk Management 

• Lead or support risk analysis activities. 

• Ensure risk controls are implemented and verified. 

• Maintain risk management files and documentation. 

Verification & Validation (V&V) 

• Oversee test planning and execution to confirm design meets requirements. 

• Ensure proper documentation of test results and deviations. 

• Support root cause analysis and corrective actions for test failures. 

Change Control 

• Evaluate and approve design changes from a quality and compliance perspective. 

• Ensure changes are properly documented and validated. 

Cross-Functional Collaboration 

• Work closely with engineering, manufacturing, regulatory, and quality teams. 

• Act as a liaison between engineering and quality departments. 

Continuous Improvement 

• Identify opportunities to improve design processes and tools. 

• Implement lessons learned from previous projects. 

Supplier Quality Responsibilities 

Strategic Supplier Collaboration 

• Partner with suppliers to drive measurable improvements in product quality and reduce warranty-related costs. 

• Facilitate joint initiatives focused on defect prevention, process optimization, and cost reduction. 

Audit & Corrective Action Leadership 

• Conduct supplier audits, certifications, and performance evaluations to ensure compliance with quality standards and contractual requirements. 

• Lead structured corrective and preventive action processes (e.g., 8D, RCCA), ensuring timely resolution and sustainable improvements. 

Performance Metrics & KPI Management 

• Develop, monitor, and drive supplier performance using key metrics such as 

• • On-Time Delivery 

• • Responsiveness to Quality Issues 

• • Analyze trends and escalate risks to drive accountability and continuous improvement. 

Supplier Development & Training 

• Implement supplier development programs that include training in:  

• • PPAP (Production Part Approval Process) 

• • Capability Analysis 

• • GR&R (Gage Repeatability & Reproducibility) 

• • Structured Problem-Solving Methodologies 

• Promote a culture of quality and operational excellence across the supply base. 

Incoming Quality & Issue Resolution 

• Coordinate incoming inspection processes to ensure product conformity and risk mitigation. 

• Manage supplier quality documentation and lead resolution of non-conformance issues in collaboration with internal stakeholders. 

Cost Recovery & Warranty Management 

• Lead supplier recovery efforts to recoup costs associated with non-conforming materials, rework, and warranty claims. 

• Ensure proper documentation and alignment with finance and legal teams for effective resolution. 

Support for New Program Launches 

• Collaborate with Sourcing and Engineering teams to support supplier selection and qualification for new programs. 

• Provide quality input during new product development, PPAP, NPI, and design transfer phases to ensure supplier readiness and risk mitigation. 

Cross-Functional and Leadership Responsibilities 

• Serve as the quality liaison between design, manufacturing, and supply chain functions. 

• Provide risk assessments to the Plant Manager, Business Units, and Corporate Quality on design or supplier-related quality issues, and drive corrective actions to closure. 

• Coordinate inspection, testing, and validation of components and finished products to meet customer and internal requirements. 

• Support Customer Service in investigating and resolving customer complaints related to supplier or design quality. 

• Champion continuous improvement and standardization of Lasko’s global quality management system (QMS) and ISO 9001:2015 practices. 

Skills and Qualifications 

• Bachelor’s degree in Engineering or related technical field required. 

• Minimum 5 years of experience in supplier quality, design assurance, or product quality engineering. 

• Lean Six Sigma Black Belt certification required. 

• ASQ Supplier Quality or Certified Quality Engineer certification a plus. 

• Experience implementing and auditing ISO 9001:2015 and supplier quality systems. 

• Bilingual in Spanish preferred. 

• Strong analytical, communication, and cross-functional collaboration skills. 

• Ability to travel internationally up to 20%. 

Key Performance Indicators (KPIs) 

• Incoming quality PPM 

• Sourced product warranty return rate 

• Supplier corrective action closure rate and recovery value 

• Supplier audit performance and development milestones 

• Design validation success rate and issue resolution cycle time 

About Lasko Products

 Better Air Starts Here. 

Lasko Products is the leading air solutions brand with a reputation for reliable products, peak performance, and perpetual innovation – our commitment to our customers for over a century. Founded in 1906 by Henry Lasko in Philadelphia, Lasko has evolved for over a century to become the global leader in air solution products. From our roots in small appliances, fans, and portable heaters, we’ve grown to become the leading home comfort company while maintaining our unwavering commitment to quality and value. Today, Lasko stands as a symbol of innovation, offering consumers around the world high-performance products; portable fans, heaters, air purifiers, humidifiers, and home ventilation solutions. Our well-known brands, such as B-Air, Air King, and Guardian Technologies, serve both consumer and commercial markets across North America and internationally. As an American company, we take pride in upholding the spirit of hard work, trust and accessibility, ensuring that Lasko remains available to all, for generations to come. Headquartered in West Chester, Pennsylvania, with manufacturing and distribution facilities nationwide, Lasko continues to set the standard in the air solutions category for another 100 years.  

Lasko’s mission is to enhance lives by creating comfortable environments with innovative products you can trust.  

The company’s success is based on Five Core Values: 

Be Bold 

• Challenge the status quo 
• Courageously pursue the impossible  
• Reject mediocrity

 Be Together 

• Work together for success 
• Drive trust and candor with each other  
• Prioritize "We" before "I" 

  Be A Leader 

• Lead with personal conviction  
• Inspire each other to deliver high- quality results 
• Leverage resilience and agility to drive excellence 

 Be Accountable  

• Consistently deliver to our customers  
• Embrace commitments as a contract  
• Take pride in our actions 

 Be The Change  

• Demonstrate a passion to win  
• Make a difference at work in our communities  
• Step forward and take initiative 

Why Join Lasko?  

At Lasko, we believe people do their best work when they’re supported ---- personally and professionally. That’s why we offer flexible hours and a hybrid work schedule for our corporate team, promoting employees to balance life and work in a way that fits their lifestyle. Our dog-friendly corporate headquarters adds a fun, welcoming atmosphere, while our competitive salaries with bonus potential recognize and reward your contributions. We also offer a comprehensive benefits package that includes a strong 401(k) match, wellness incentives, and robust health coverage. Join Lasko and be part of a legacy of innovation – at a company that values flexibility, growth, and a culture where you can thrive.