Implementation Coordinator, Paris

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We are seeking an experienced and skilled Implementation Coordinator to join our dynamic team in Paris. As Implementation Coordinator, you will play a pivotal role in the successful implementation of Lightspeed Restaurant (K-Series) POS system for our highest value clients in Paris.

What you’ll be responsible for:

Project Management: Kick off project management process, assigning new projects to consultants and following internal procedures.

Gatekeeper Excellence: Bridge Sales and Implementation, coordinate internal actions and administration. Implementation Tracking: Monitor key implementations and rollouts, resolving blockers and providing status visibility.

Customer Journey Advocate: Follow up with clients and prompt completion of key onboarding stepsInnovation & Improvement: Drive projects to innovate and refine internal processes, ensuring a top-notch team experience and success.

What You’ll Bring:

A passion for technology

Expertise in managing multiple implementation projects

Highly organised, self-motivated, and eager to learn

Excellent communication and presentation skills

Strong attention to detail and focus on customer experience

Soft skills in communication, training, and management

Fluent in French & English 

Even Better If You Have:

In-depth knowledge of the hospitality industry

Technical or hardware installation/support skills

Networking knowledge

Experience in POS, SaaS, networking, and/or software

What’s in it for you:

Come live the Lightspeed experience…

Ability to do your job in a truly flexible environment;

Genuine career opportunities in a company that’s creating new jobs everyday;

Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed equity scheme (we are all owners)
• Health & Wellness Credit- expense up to 400 EUR per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health 
• Mental Health Support through the Modern Health App- whether it is meditation, coaching or counseling you need - each employee gets access to this platform 
• People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year 
• LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
• Time off to volunteer and give back to your community
• Transit benefit if you travel by public transport to the office 
• Lunch reimbursement on the days you work from our Paris office 
• Healthy snacks and after work organized by the company
• Health insurance with attractive guarantee plans

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.