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Senior Survey Service Consultant
Bristol
Hiring Manager - Lauren Fifield
Closing Date - 29th August 2025
The Opportunity
We’re looking for a proactive and customer-focused Senior Surveys Service Consultant to support the smooth running of our internal administration and reporting processes within the surveys function.
In this varied role, you’ll play a key part in ensuring our survey operations run efficiently and our customers receive outstanding service. Your responsibilities will include:
- Assisting the Surveys Sales Team by managing availability and coordinating survey bookings
- Allocating survey instructions to the appropriate surveyor
- Communicating survey dates clearly and professionally to customers
- Handling customer queries with confidence and care
- Monitoring the progress and completion of scheduled surveys
- Supporting administrative tasks, including invoicing
- Assisting the Surveys Manager with managing the surveyor panel
About You
You’re an excellent communicator with a friendly and professional telephone manner, and you thrive in a customer-focused environment.
You’ll also bring:
- GCSEs or equivalent qualifications
- Experience in sales and/or customer service
- Strong IT skills, particularly in Microsoft Office
- A solid understanding of high-quality customer service standards
- Knowledge of the domestic property surveys industry (desirable but not essential)
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