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Parts Logistics Coordinator

American Fork, Utah, United States

ABOUT LVT

LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions—from our physical units in the field to a powerful Agentic AI platform—that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it.

We’re a team that’s focused on growth and innovation, and we’re proud that our crew, products, and leadership are being recognized for it.

  • A Top-Tier Growth Company: Named one of the Financial Times’ Fastest Growing Companies 2025 and #10 on the Inc. 5000 Rocky Mountain Regional list for 2025.
  • Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024.
  • Product & Software Excellence: We were named one of The Software Report’s Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025.

ROLE RESPONSIBILITIES

Proactive Maintenance Program ownership 

  • OKR Ownership: Directly drive outcomes against daily and weekly targets and key results around the parts in the field & proactive maintenance programs. 
  • Logistics Supply Chain: Own the entire parts in the field supply chain, including inventory forecasting, capacity/demand analysis, managing procurement from providers & driving accountability to the work being completed by field technicians in a timely manner.
  • Program Escalation: Oversee and escalate aging Work Orders and critical part orders, coordinating resources across internal teams and external partners to prevent unit failures and program delays.
  • Performance Reporting: Track, maintain, and report on key program dashboards, utilizing analytical insights and forecasting methods to proactively optimize the maintenance schedule and reduce unit downtime.
  • Root Cause Analysis: Manage parts in the field program by identifying problem patterns, logging all occurrences (e.g., sudden fuel drops), and escalating to appropriate owners for root cause mitigation 

Inventory and Parts Fulfillment

  • Inventory Control: Own the accuracy of all parts in the field inventories, performing inventory audits to drive accountability with Field Service Partners (FSP’s) and ensure sufficient supply of all necessary components to prevent stockouts
  • Order Fulfillment: Process and fulfill all customer orders for parts, kits, and components through ERP/Sales systems, guaranteeing timely and accurate shipments. 
  • Fulfillment Escalation: Own the escalation and swift resolution of all out-of-SLA part orders, ensuring process failures are addressed immediately to protect downstream work streams.
  • Stakeholder Alignment: Serve as the primary operational point of contact for internal & external stakeholders regarding parts in the field logistics, ensuring seamless communication, fostering cross-functional trust and driving the necessary outcomes 

Process Optimization and System Integrity

  • Continuous Improvement: Work closely with cross-functional leadership to escalate systemic problems, conduct regular support process reviews, and implement data-driven changes that optimize efficiency across all logistics lanes.
  • System Integrity: Conduct regular audits of key operational systems (e.g., Service Now, ERP/WMS) to ensure data accuracy, proper usage, and compliance with established standards.

OUR IDEAL CANDIDATE 

  • Bachelor’s degree in Supply Chain, Operations Management, Business Administration, or related field.
  • Analytical Mindset: Highly analytical, with the ability to identify patterns, determine root causes, utilize forecasting methods, and drive continuous process improvement.
  • Systems Fluency: Proficiency in project management software, support ticketing systems, and ERP/WMS platforms for tracking, reporting, and order processing.
  • Communication: Excellent interpersonal skills with a track record of building effective relationships and collaborating with diverse teams and external partners.
  • Organization: Strong organizational, prioritization, and time management skills.
  • Adaptability: Flexibility to thrive in a fast-paced environment and adapt to changing business needs.
  • A collaborative team player who thrives in a fast paced environment
  • Process Improvement certifications
  • Experience with dashboard and Business Intelligence (BI) software.
  • Prior experience managing inventory or logistics within a technical or hardware-as-a-service (HaaS) environment.

BENEFITS

We believe you do your best work when your whole life is supported. We invest in our crew’s health, families, and financial futures with a benefits package designed to support you inside and outside the office.

LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.

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