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Insurance Coordinator

Denver

 

WellPower provides you with the support you need to help you develop a career in helping others succeed. We innovate, adapt, and leverage the diverse perspectives of the people on our team and the people we serve in everything we do.

WellPower is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The Insurance Coordinator provides a range of intensive, client-centered services. The primary role of the Insurance Coordinator is to ensure access to pay sources for health care through public benefits, private insurance, Marketplace Plans, or other sources. This includes education, advocacy and assistance to clients and educating WellPower staff on insurance and benefit plan eligibility, changes, and enrollment procedures. Other key roles include retention in health insurance and redetermination process for people we serve

Learn more about WellPower:

Pay Range & Benefits:

  • $26.72/hour
  • Language Differential: $1 - $2.50/hr

WellPower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges.  We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.

All full-time, benefits eligible employees will be eligible for WellPower’s benefits plan. For a full description of benefit offerings, please visit: https://wellpower.org/workplace-of-choice/.

ESSENTIAL JOB FUNCTIONS:

  • Verify client eligibility and benefits.
  • Track service authorization requirements and usage and obtain authorization, as necessary.
  • Communicate changes in client information to clinical staff.
  • Update client information in our electronic medical records (Avatar), and documenting in the chart.
  • Assist clinicians in completion of necessary administrative paperwork related to insurance.
  • Meet with clients to explain benefits and financial responsibility. Initially, obtain client insurance information as needed to determine ability to pay. As needed, meet with clients to update benefits information.
  • Assist clinical teams with managing client benefits.
  • Coordinate efforts to identify uninsured, and insurable clients with the intent to connect them to a pay source for care. Gather information on the uninsured through the Peak Pro Portal and the WellPower Electronic Health Record (Avatar).
  • Refer people we serve to external health brokers as needed.
  • Participate in staff meetings, team meetings, client staffing meetings (when appropriate), training events; department planning activities, and assisting in special projects.
  • Maintain appropriate client files and timely documentation of services utilizing the electronic health record.
  • Perform other duties as assigned.

EDUCATION: High School Diploma or equivalent.  A minimum of 2 years experience navigating healthcare insurance.  Obtain a National Provider Identification (NPI) for billing purposes with clear distinction of no treatment planning, formal counseling or therapy.

EXPERIENCE:   Minimum two years of healthcare business office,  insurance coordination or similar third-party payer claims experience. 

SKILLS AND COMPETENCIES:

  • Knowledge of government benefit programs, private insurance, and Marketplace insurance
  • Demonstrated effective written and verbal communication skills, including assessment skills, and providing effective presentations.
  • Ability to maintain effective organization of work and keep clear records.
  • Willingness to travel within the designated territory.
  • Familiarity with mental health terminology a plus.
  • Ability to multitask and perform job responsibilities with a minimum of supervision and a certain degree of resourcefulness and creativity.
  • Strong computer, customer service and communication skills.
  • Proficiency with Microsoft SharePoint, Word, Excel and Teams.
  • Ability to interact with consumers and staff with the use of considerable tact and judgment. Use discretion with sensitive financial and insurance information.
  • Valid Colorado Driver License in good standing. Clean driving record.

Why Work at WellPower?
Join a workplace where purpose meets passion!

  • Mission-Driven Impact: Be part of meaningful work that transforms lives and strengthens the Denver community.
  • Wellness-Focused Culture: Thrive in an organization that prioritizes your self-care and well-being.
  • Award-Winning Workplace: Proudly named a Top Workplace by The Denver Post for 11 consecutive years.
  • Comprehensive Benefits: Access medical, dental, vision insurance, PTO, and retirement matching—available at just 30 hours per week.
  • Competitive Pay: Our $26.72/hour minimum wage ensures fair compensation for all employees.
  • Licensure Support: Free supervision for LCSWs, LPCs, and LMFTs.
  • Team Activities: Connect with colleagues through fun leagues like bowling, volleyball, dragon boat racing, and more!

Tuberculosis (TB) screening, testing  -  TB  screening and testing, is required and must be completed prior to hire ( i.e., preplacement), and maintained during employment

 

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I certify that all of the information I have provided in this application is true and complete, without omissions of any kind. I understand and agree that if at any time, it is discovered that any information provided by me in this application is false, misleading or incomplete, this application will be void, and WellPower, may, in its sole discretion and without liability to me immediately terminate my employment.

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Except as stated in the following paragraph, I understand and agree that no manager or employee of WellPower has authority to enter into any agreement for employment for a definite period of time or to make any agreement with me that would alter the employment “at will” relationship. Therefore, I agree that it would be unreasonable for me to believe that any statements from WellPower, whether oral or written (including any policies or procedures that I may be provided), create a contract between WellPower and me or alter the employment at-will relationship.

I understand and agree that if hired, my status as an at-will employee could be changed only if (1) enter into a written agreement with WellPower entitled “(Contract of Employment for (my name)” and signed by WellPower’s Chief Executive Officer, Human Resources Director and me; or (2) I become a member of the Collective Bargaining Unit under the Collective Bargaining Agreement between WellPower and Service Employees International Union, Local 105 AFL-CIO, and the employment at-will relationship is altered by that Collective Bargaining Agreement.

7.701.8 PERJURY STATEMENT—APPLICATION FORMS FOR EMPLOYMENT WITH A CHLD CARE PROVIDER [EFF. 9/3/99]

Any applicant who knowingly or willfully makes a false statement of any material fact of thing in the application is guilty of perjury in the second degree as defined in Section 18-8-503, C.R.S., and upon conviction thereof, shall be punished accordingly.

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We recognize that people’s identities are complex. The Equal Opportunity Employment Office options do not usually capture how people identify.  To work toward a better solution, we are providing these Self-ID options in the Voluntary Demographics section below. You may choose: "I prefer not to answer" any or all of the self-ID questions. 

At WellPower we embrace diversity, equity, inclusion, & belonging and your self-ID will only be used for operational purposes, in aggregate form and has no impact on your application. 

We know that these lists are still incomplete and we encourage you to use the self-describe boxes if you want to identify in a way that is not represented on these lists.

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