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Senior Risk Strategist - Expansion

San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. To enable this stellar banking experience, we need to have a deep understanding of our customers from the moment they onboard and mature it each time they interact with our product. We are looking to hire a strategist to bring risk expertise and an analytical approach to our Mercury Personal and product expansion risk strategy, driving impact in this crucial space.

Risk Strategy is a hybrid team deeply focused on data analytics and risk thought leadership (i.e., strategy) within Mercury. This team identifies, assesses, and proactively mitigates the financial, regulatory, and reputational risks faced by Mercury via data-driven analytics and product/process improvement while maintaining a stellar experience for our customers that fosters trust in our platform.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

As part of the journey, we would expect you to:

  • Utilize data and quantitative analysis to drive risk strategy for the personal banking* and product expansion areas, navigating trade-offs in a principled and balanced way
  • Lead cross-functional efforts across Ops, Product, Eng, and Data Science to scale risk solutions for Mercury Personal and new product areas (e.g. Invoice Payments) while creating magical experiences
  • Partner with Compliance and Legal to ensure product and operational solutions meet regulatory requirements
  • Develop domain expertise and proactively seek out opportunities to close gaps and optimize processes
  • Represent the team’s risk appetite when collaborating with other teams across the company

There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of this experience:

  • 6+ years of experience in an analytical role, including 4+ years in risk, consumer fintech, trust and safety, or a related field; bonus if it’s in a startup environment
  • Experience building risk product solutions across a variety of risk domains (eg, KYC and Onboarding, AML, Fraud/Disputes - Card, ACH, Wires) 
  • Proficiency with customer risk scoring/modeling and manual process optimization/automation
  • Strong SQL skills and experience in applying those to improve and monitor business performance
  • Confidence with using data and intuition to make decisions in a fast paced, ambiguous environment, while demonstrating curiosity and a growth mindset.
  • Desire to build programs from the ground up, and the ability to collaborate with various teams to achieve results

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

  • US employees (any location) : $203,100 - $238,900
  • Canadian employees (any location): CAD $184,800 - $217,400

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

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