Lab Manager

In a world where healthcare can feel like a maze of bureaucracy and frustration, Mochi Health offers a refreshing oasis. We're not just another telehealth clinic – we're on a mission to rewrite the script on healthcare, starting with the most overlooked areas of medicine. With a dream team of top-tier providers, a commitment to evidence-based practices, and a flair for efficient design, we're reshaping the landscape of patient care across the US.

As a rapidly growing telehealth obesity clinic, our goal is to make weight management accessible and affordable for everyone. Founded by the visionary Dr. Myra Ahmad and supported by a team of exceptional founders and medical professionals, we aim to deliver holistic, patient-centered care that truly makes a difference. As our team expands rapidly, we're proud to call San Francisco our home.

Ready to join a team that's changing the game in healthcare? Come be a part of something big at Mochi Health!

About The Role:

As the Lab Manager, you will ensure smooth and efficient pharmacy operations by coordinating shift schedules, managing daily tasks, and addressing unusual or complex orders. In the absence of senior management, your role will keep the pharmacy on track by overseeing workflow, handling spreadsheets, invoices, accounts receivable, and cost of goods sold (COGS), allowing our team to focus on delivering excellent patient care.

Key Responsibilities:

• Develop and manage shift schedules to ensure adequate coverage for all operational needs
• Proactively address operational issues, resolve bottlenecks, and maintain consistent workflow
• Oversee inventory, including cycle counts, order planning, product verification, and quality control
• Handle non-standard and complex orders, coordinating with team members to ensure accurate and timely processing
• Maintain spreadsheets for inventory, invoices, COGS, and accounts receivable with a focus on accuracy and accessibility
• Supervise team members by assigning tasks based on skills and roles, providing on-the-spot training or assistance as necessary
• Identify opportunities to streamline operations and communicate recommendations to management
• Uphold company policies and health, safety, and employment standards

Who You Are:

• 1+ years of leadership experience, ideally in a pharmacy or healthcare setting
• Highly organized with strong attention to detail for managing data, invoices, and inventory records
• Comfortable with shifting priorities and able to handle unusual order requests with a problem-solving mindset
• Physically capable of lifting up to 40 pounds regularly as needed
• Proficient in basic data entry, inventory management software, and fundamental arithmetic
• Self-motivated and reliable, able to maintain a productive and positive work environment

Shift:

• 6 AM - 2 PM or 2 PM - 10 PM 
• Flexibility to work weekends when needed, offering a balance between structured hours and adaptability