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Business Operations Analyst, Complex Litigation

Brooklyn, New York, United States

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 3,000 employees are all united by one mission: For the People.

Summary

We are seeking a Business Operations Analyst to join our Complex Litigation team. As a Business Operations Analyst you are responsible for delivering data-driven insights to inform day-to-day case operations as well as organization-wide strategic decisions. You will play a key role in a small team that aims to ensure all business operations function at peak efficiency, while delivering exceptional value and an outstanding experience to our clients and business partners.


Responsibilities

•    Build, maintain, and refine dashboards and reports that provide in-depth, digestible, and visual insights using Salesforce, Excel, and Power BI.
•    Ensure data integrity through ad hoc projects and designing systems to assess process compliance
•    Support the Case Operations team with ad hoc data management projects.
•    Translate technical results into straightforward narratives.
•    Manage multiple project timelines in a fast-paced environment.


Qualifications

•    1–3 years of experience in operations, data analytics, business intelligence, or a related role.
•    Analytically curious with the ability to proactively recognize insights and opportunities beyond the original project scope.
•    Be a problem-solver. Thinking about the key metrics that will drive success and how to make processes better.
•    Bachelor’s degree or equivalent practical experience, with a preference for Business or STEM fields.
•    Strong proficiency in Excel, including advanced formulas and functions.
•    Proficiency with Salesforce and / or PowerBI preferred.
•    Coding experience (e.g. Python, SQL, R, etc.) a plus. 

The anticipated full-time annualized salary range will be contingent upon various factors, including but not limited to, relevant experience, market data, job location, and other job-related factors permitted by law.

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Salary Range

$85,000 - $90,000 USD

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.  For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,  paid time off and paid holidays.

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