Software Developer (Print Services - Document Composition)

Company Overview:

For more than 50 years, NISC has worked to develop technology solutions for our customers, who we call our “Members”. Those Members are comprised primarily of 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. Our Members have over 16 million end customers (residential and businesses who receive power, internet, television and/or telephone services) that our enterprise software solution enables our Member's employees to compete effectively in the industry, while excelling in providing customer service to their end customers.  

NISC exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. 

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Position Overview: 

We are seeking a detail-oriented and technically capable Software Developer to join our team as a Composition Developer. In this role, you will be primarily responsible for assisting in the design, development, and maintenance of customer-facing documents, including bills and delinquent statements using Inspire Designer. You will work closely with technical and business teams to ensure high-quality, compliant, and visually consistent document output.  

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Essential Duties:

• Assist in the design and development of billing and delinquent statement templates using Inspire Designer.
• Understand and interpret business rules and data to accurately reflect information in composed documents.
• Work with structured data (e.g., XML, CSV, flat files) and integrate it into dynamic document templates.
• Ability to independently troubleshoot and fix errors in programs, systems, and software. 
• Collaborate with Implementation Project Managers, Java Developers, and Support Personnel to validate content, layout, and functionality, for an on-time delivery.
• Modify and maintain existing document templates to support business changes or customer requirements.
• Process change requests to meet customer needs.
• Participate in code and template reviews to ensure best practices in document development.
• Contribute to internal documentation and support processes around document composition.
• Assist in improving automation and efficiency within the document development workflow.
• Other duties as assigned.
• Commitment to NISC’s Statement of Shared Values  

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Knowledge, Skills & Abilities Preferred:

• Possess a strong attention to detail.  
• Basic verbal and written communication skills.
• Basic level ability to organize and prioritize. 
• Basic level ability to troubleshoot and assist in solving technical problems.
• Basic level ability to make decisions involving little to no error or risk.
• Background in software development or IT support.
• Background in report writing software. 
• Basic knowledge of Java scripting. 
• Experience with Inspire Designer or other document composition software.
• Prior experience in utility billing, financial documents, or regulated communication. 
• Familiarity with print production workflows or output channels (PDF, print streams, email).  Basic knowledge of programming logic. 

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NISC’s Shared Values & Competencies:

We’re a cooperative, which means we’re owned by the Members we serve. It also means that our focus is on taking care of our Members and our employees, rather than having a big bottom line. Quality service and innovative technology starts with happy and dedicated employees. Join our team and learn for yourself what sets NISC apart.

• Integrity – We are committed to doing the right thing – always.
• Relationships – We are committed to building and preserving lasting relationships.
• Innovation – We promote the spirit of creativity and champion new ideas.
• Teamwork – We exemplify the cooperative spirit by working together.
• Empowerment – We believe individuals have the power to make a difference.
• Personal Development – We believe the free exchange of knowledge and information is absolutely necessary to the success of each individual and the organization.

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Work Schedule:   

• Hybrid from the following office location:  
  
  • Lake Saint Louis, MO
• Hybrid Schedule: Minimum of working 3 day per week out of an office location and ability to work up to all 5 days a week from an office location.
• Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose  

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Benefits:

• Medical, Dental and Vision Insurance.
• Health Savings Account (HSA) with $100 monthly contributions from NISC.
  • Like to walk? Improve your overall wellness knowledge? Ability to earn up to $800 additional dollars into your HSA each year through our Wellness Rewards program.
• Dependent Care Flexible Spending Account (FSA) thru Paylocity.
• Fully covered life insurance up to x3 annual base salary.
• Fully covered short- and long-term disability.
• 401(k), traditional or Roth, with employee match up to 6% and employer 4% salary base contributions.
• PTO accrual levels dependent on years of service, 120 Life Leave Event hours and 9 paid holidays.
• $2,500 Interest-FREE technology loan program.
• $25,000 employee educational assistance program.
• Volunteer, Wellness, Family Events and other employee fun supplied by our committees.
• Employee Assistance Program; assisting employees and dependents with virtually any life event
• Benevolence Committee to support employees with financial hardships like unexpected medical bills, funerals and other unfortunate hardships.

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Desired Education:

• High School Diploma or equivalency required.
• Bachelor’s or Associate Degree in a Computer Science-related field or equivalent experience preferred.

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Minimum Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate.  Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.

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Disclaimer:

Management may modify this job description by assigning or reassigning duties and responsibilities at any time.