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Staff Content Designer

San Jose, California, United States

Job Description

Who We Are

At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.
We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.
 

About the Opportunity

We're looking for a senior Content Designer to jump into our vibrant team with a mission to bridge traditional and decentralized finance.
This role is perfect for someone who is passionate about finance as well as experienced in harmonizing content styles across multiple product lines. You will have opportunities to develop and lead content initiatives to ensure content quality and elevate user experience. You will build relationships and collaborate with key stakeholders across various departments, including Product Management, Product Design, Marketing, User Research, Engineering, and Globalization.
 

What You’ll Be Doing

  • Bridge the communication gap between complex product features and the average user. Create and advocate for approachable language that best presents our product features to global users.
  • Develop frameworks, guidelines, audits, and processes to identify quality issues and to improve content quality and consistency.
  • Experience our products and services from end-to-end, conduct competitor analysis, stay on top of the latest trends in the content design field to ensure optimal product experience.
  • Incorporate user research and testing results into content decisions for improved product experiences.
  • Share your experiences and best practices with the team; review other team members’ work and provide insightful feedback.
 

What We Look For In You

  • Demonstrated 8+ years of experience in UX writing or content design experience
  • Experience with common design software and content management systems.
  • Experience collaborating with stakeholders from Product Management, Product Design, Marketing, User Research, Engineering, and Globalization.
  • Experience defining, tracking, and reporting on content metrics and an ability to communicate this efficiently to the team
  • Ability to adapt quickly and work with a global team across different timezones in a fast-paced environment
  • Familiarity working with compliance and legal teams during the content development and approval process.
  • A portfolio or selection of writing samples and past work to share.
  • Passionate about crypto and the idea of democratizing finance.
  • Experience managing or mentoring a small team of writers or content designers.

Nice to Haves

  • Ability to understand and communicate in Mandarin.
  • Ability to work independently or async with your team members.

Perks & Benefits

  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependents
 
**FOR US BASED JOBS ONLY**
OKX Statement:
The salary range for this position is $190,000 to $330,000. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
 
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
 
#LI-SHONE #LI-HYBRID

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