Job Application for Product Design Operations Manager at OKX

OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the Opportunity

The Design Operations(Design Ops) team is responsible for a mix of managing the design team’s business operations, ensures design excellence, and helps shape and drive the design team’s culture, craft, and priorities.

As the Design Ops, you will partner with cross-functional members of our product teams such as design managers, product managers, product designers, engineers, and business leaders. You will help enable the design team to focus their time on designing and shipping great products as well as ensure design has a high bar for quality. You will also manage the process and prioritizations to align the delivery of high-quality design work to the most important product areas.

What You’ll Be Doing

Collaborate with and support the design team in delivering high-quality designs; act as a bridge between the design team and the engineering and product management teams, connecting all groups and making sure inter-dependencies are understood and planned for effectively
Point out connections and potential collisions between different products, features and platforms and reconciles these
Identify team needs with regards to process, tools, documentation, asset management, and etc.
Develop and manage design programs including resourcing, timelines, and identifying new design programs
Establish project timelines and tasks and manage large projects through all phases of implementation
Define and create a process to receive design requests and prioritize them
Own the product lifecycle from requirements gathering through production and release
Interface with internal business partners throughout various departments
Provide stakeholders with visibility and updates of current projects, resource utilization, team performance and product health across your teams
Implement or drive required changes to make sure designers are working at optimum efficiency

What We Look For In You

Bachelor's degree in Management or equivalent experience
PMO or PM role in a company of equivalent scale
Ability to understand complex programs, scope and prioritize projects, and define schedules
Deep experience in integrating processes with creative minds, excellent risk control, and project reporting abilities
Basic understanding of qualitative and quantitative research best practices

Nice to Haves

Bilingual in English and Chinese as this role requires to liaise with Chinese speaking stakeholders
Experience with the following software: Figma, Jira, Linear, Trello and Notion
Understanding data and having basic knowledge of data analysis

Perks & Benefits

Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
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