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Strategy and Operations Manager
Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
As a core member of the User Quality Management team, you will work closely with multiple departments, including data analysis, product, and risk control, to provide strategic business guidance and drive the day-to-day user quality operations and process optimization.
- Leverage data-driven decision-making to identify potential financial risks and quality issues, and implement efficient operational strategies to address them.
- Responsible for managing the daily user quality management processes. This includes monitoring key metrics, making necessary adjustments, and optimizing operations to ensure the efficiency and accuracy of risk control and processes.
- Regularly analyzing industry trends, market dynamics, and competitive landscapes, providing specific recommendations for product enhancements, risk control strategies and directions.
- Provide operational support to drive the implementation and execution of different strategies and operational processes while collaborating with cross-functional teams and stakeholders.
What We Look For In You
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A minimum of 5 years of experience in the financial or blockchain industries, with a focus on strategy, operational control, or related fields preferred.
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Proficient in both English and Chinese, with the ability to communicate effectively in both languages
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Proven ability to lead complex operational and strategic initiatives with increasing autonomy and responsibility, while effectively navigating ambiguity and quickly adapting to new challenges and opportunities
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Proficient in using SQL, Python, and other data analysis tools, with a proven ability to leverage complex data insights to drive strategic decision-making and optimize operational processes.
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Strong communication skills with the ability to distill complex and ambiguous topics into clear, engaging narratives tailored to diverse audiences
Perks & Benefits
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Competitive total compensation package
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L&D programs and Education subsidy for employees' growth and development
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Various team building programs and company events
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Wellness and meal allowances
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Comprehensive healthcare schemes for employees and dependants
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More that we love to tell you along the process!
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