Salesforce Engineer II

About Us:

At OpenTable, we take pleasure in Software Development. We believe that velocity comes from a dedication to clean code and proven engineering principles. We deliver creative products through rapid, continuous development. We move fast, release frequently, and believe strongly in automated testing to help maintain our quality and velocity. We break things sometimes - and that’s fine. We learn from it. Millions of diners and thousands of restaurants around the globe use our products. If you are excited by constantly challenging engineering processes and can deliver exceptional quality in a fast paced, agile environment, we'd like to meet you. Bonus points if you love restaurants too.

About You:

You love to code. You’re curious, passionate and constantly thinking about making code clean and better. You love technology and enjoy finding better ways to do things. You want to share what you discover and feel energized when you can learn from the people around you. When you build software, you consider how people will use it from all angles. You take pride in carefully honing your work until it feels reliable and effortless to use. You are calm during incidents when debugging production issues across services and multiple levels of the stack

Position Overview:

OpenTable is looking for a Salesforce Developer for our Salesforce Engineering Team. In this role, you will be working with a cross-functional team that addresses strategic business issues involving CRM and internal engineering systems. You will build solutions leveraging the Salesforce platform and other technologies to satisfy unique business requirements. 

This role provides interesting, varied work that will deliver a significant impact on many internal teams throughout OpenTable such as Global Sales, Customer Support, Marketing, IT, and Operations. Successful execution will require effective communication and designing solutions in a fast-paced, high-growth environment.

Key Responsibilities:

• Develop and customize Salesforce applications to meet specific client requirements, including custom objects, metadata, flows, triggers, Apex classes, Visualforce pages, and Lightning components.

• Collaborate with the product team to gather and understand business requirements, translating them into robust technical designs.

• Write clean, efficient, and maintainable code, adhering to best practices and coding standards.

• Conduct thorough testing of Salesforce solutions, including unit testing, integration testing, and user acceptance testing (UAT), to ensure high-quality deliverables.

• Develop and maintain technical documentation, including design specifications, code comments, and user guides.

• Troubleshoot and resolve technical issues related to Salesforce implementations, ensuring minimal disruption to operations.

• Stay current with Salesforce platform updates, new features, and best practices to continuously enhance your development skills and knowledge.

Requirements:

• 3+ years of experience in Salesforce development, including Lightning Components, Apex and ability to work on Asynchronous Apex to process data in the background efficiently, Visualforce, SOQL, and SOSL

• 3+ years experience working with Salesforce APIs and Web Services (REST, SOAP)

• 2+ years of experience with Boomi, Mulesoft, or similar integration tools.

• 1+ years of experience developing APIs, Integrations, and microservices using a high-level language such as Java or C# 

• Experience working with and writing intermediate to advanced queries in relational databases (SOQL, SQL, Postgres, Oracle, etc)

• Experience with EDA (Event-Driven Architecture) design paradigm, Salesforce Streaming API, Salesforce Platform Events, Change Data Capture

• In-depth knowledge of Salesforce platform capabilities, including configuration, customization, security model, data model, and declarative automation tools (e.g., Process Builder, Workflows, Flows).

• Strong understanding of Salesforce security, data model, and sharing rules.

• Solid foundational grounding in Object Oriented (OO) design, Relational Database principles (RDBMS) principles, and data modeling

• Deep understanding of the Salesforce product suite including Sales Cloud, Service Cloud, Communities, and AppExchange solutions

• Strong communication skills, with the ability to articulate technical concepts to non-technical stakeholders and Ability to work independently and in collaboration with a team, with a strong sense of ownership and accountability.

Nice to have:

• Salesforce certifications such as Salesforce Certified Platform Developer I and II, Salesforce Certified Platform App Builder

• Native Salesforce AI solutioning experience (Einstein Bots/Copilot/Service Agent) preferred

• Experience with source control tools such as Gitlab, GitHub, GearSet. Experience with agile methodologies, CI/CD automation and release management tools.

• Experience in maintaining data hygiene of a CRM utilizing Data Loader and/or Demand Tools.

Benefits

• Paid Vacation
• One Celebration Day per calendar year
• Focus on mental health and well-being
• Company-wide weeks off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Generous paid parental leave
• Focus on your career growth
• Work from (almost) anywhere ; wherever you do your best work
• Employee Assistance Program (EAP)
• Pension Fund

About OpenTable

OpenTable, part of Booking Holdings Inc. (NASDAQ: BKNG), is the world's leading provider of online restaurant reservations, seating more than 25 million diners per month via online bookings across approximately 45,000 restaurants.

Since its inception in 1998, OpenTable has seated more than 1.5 billion diners in over 20 countries. The Company is headquartered in San Francisco, California, and the OpenTable service is available throughout the United States, as well as in Canada, Germany, Japan, Mexico, the UK and many more locations.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As an employee of OpenTable, you will be part of a global network that includes OpenTable and KAYAK's portfolio of meta-search brands including momondo, Cheapflights, Swoodoo, checkfelix and Mundi. Many employees are dedicated to one brand, but we all have the benefit of using each other’s strengths and insights. Together, we’re able to help people experience the world through dining and travel.