Staff Product Manager, Commerce Platform

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped 2.5 million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. 

Oura is looking for an experienced Product Manager to join our Commerce team to focus on our platform. Our mission is to expand Oura’s reach to various commerce channels, all around the world, and power an ecosystem of partners and services to help our members achieve their desired health outcomes. The Commerce team at Oura is responsible for all the ways members acquire and onboard Oura products and services. Our team covers several distinct commerce channels - direct to consumer and business to business. We are also responsible for the member experience. The commerce platform is responsible for the services that power all of commerce, such as payments, member loyalty, and taxes, to name a few. 

This role is open to U.S. candidates only. This role can be fully remote or a hybrid of remote/in-person if based in the San Francisco Bay Area. 

What you will do:

• Lead the Commerce Platform team. 
• Establish the platform team’s strategic importance and business value. 
• Craft the vision and strategy for the platform team, and communicate the business value of platform development efforts to stakeholders.
• Collaborate with engineering on the team roadmap, bringing context to business objectives and craft frameworks to help the team make decisions. 
• Actively collaborate with engineering on service oriented architecture development across all phases of development - design, build, migrate, and operationalize.
• Collaborate with the other commerce teams - your primary customers - on shared service development, migration, and ongoing development. Deeply understand their challenges now and in the future to build the right solutions.
• Partner with operational teams - customer experience, member experience, finance, payment ops, etc. - to set and achieve organizational goals.
• Work directly with outside technology partners - such as payment providers - on integrations, roadmap development, and operational improvements. Enforce partner accountability.

Requirements

We would love to have you on our team, if you have:

• 9+ years experience as a product manager, with a focus on financial technology and/or ecommerce.
• Excellent communication and collaboration skills, with the ability to work effectively across disciplines on a distributed team. Experience in enterprise/B2B ecommerce on a global scale.
• Experience in global payments, including infrastructure such as vaulting, ledger systems, routing, tokenization, and optimization. 
• A deep understanding of how card payments work, and how to operate within a payments partner ecosystem.
• Demonstrated ability to collaborate well with engineering, and be their internal champion.
• Enough technical knowledge to be “dangerous.” You can write an API spec but not necessarily code to it.
• Experience with different levels of scale. Understanding that the tools and tactics used at early stages might be different from middle stages and large scale stages.
• Excellent prioritization skills, developing frameworks to help distributed teams make decisions and execute.
• Humor, grace, and patience to build on Oura’s core values in a fast paced, high growth environment.

Benefits

At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health.

What we offer:

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Oura Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave

Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

• Region 1 $182,000 - $228,000
• Region 2 $169,000 - $211,000
• Region 3 $159,000 - $199,000
• A recruiter can determine your zones/tiers based on your US location.

We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI)