Underwriting Operations Manager

We’re in this for the greater good at ParetoHealth. Our mission is collective greatness, nothing less will do. Our team is a single force united in the drive to transform employee health benefits.

The company was founded in 2011 to help small and medium-sized businesses fight the rising cost of employee health benefits. We blazed the trail with financing innovations that reduce the risks in self-insurance and deliver significant savings—and we continue to lead with a growing ecosystem of partners and world-class cost control solutions.

But success is measured by more than dollars alone and we measure ours by the good that comes from knowing that every client and all their employees can count on effective, affordable healthcare for years to come.

Position Overview: 

ParetoHealth is seeking a highly motivated and detail-oriented Operations Manager to oversee and optimize our operational processes within the Underwriting department. In this role, you will ensure the seamless execution of our services, work with cross-functional teams, and contribute to the strategic initiatives that drive our team’s success. This role demands excellent organizational and problem-solving skills, combined with a passion for delivering outstanding results.

Key Responsibilities:

• Operational Excellence: work with the Underwriting operations team to ensure efficiency, quality, and alignment with organizational objectives. Develop and refine standard operating procedures (SOPs) to maintain high standards of delivery. Monitor and analyze operational metrics to identify opportunities for improvement.

• Collaboration: Serve as a key point of contact for internal stakeholders and external partners to ensure operational alignment. Coordinate with cross-functional teams to deliver on initiatives related to process improvement and increased efficiency.

• Process Improvement and Technology Integration: Identify inefficiencies and recommend process improvements to streamline operations. Collaborate with Product, Engineering, Sales and Account Management teams to implement tools and systems that enhance operational capabilities.

• Project Management: Lead and support special projects aimed at improving operational effectiveness. Ensure projects are delivered on time, within scope, and aligned with company goals. Develop project plans, track progress, and report on outcomes.

Required Skills & Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• 5+ years of experience in operations, preferably within the employee benefits, healthcare, or insurance industries.
• Strong analytical and problem-solving skills with a results-oriented mindset.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships and collaborate with stakeholders (technical and non-technical teams).
• Proven experience in project management, including planning, execution, and successful delivery of complex initiatives.

Pareto Perks:

Pareto offers a competitive compensation package commensurate with skills and experience. In addition, Pareto offers a robust benefits package including Medical (100% employer paid), Dental, Vision, STD/LTD, and employer 401(k) contribution.

What We Live By:

1. Get it Done and Get it Done Right – We crank out work at higher rates and at a higher quality than our peers in the industry. Our ability to do a lot with a little is a driving force behind Pareto Health, one that's made our brand synonymous with class, quality, and extreme competence.

2. Fire in the Belly - We only make time for champions; we only consider those with an inner desire to excel and push things forward. Our team, our partners, our members–everyone in the Pareto Health universe–works hard, learns constantly, improves furiously, and does so with a fire in the belly.

3. See the Field - As you're stuck thinking about tomorrow, we're already on to thinking about next year. Pareto Health embodies a culture of anticipation, perception, and acting with intent. In one-on-ones, in meetings, at a company level, and at an industry level, we're always two steps ahead.

4. For the Greater Good - Our vision extends past the here and now. We're rowing in the same direction toward the common goal of transforming an industry. It's our accountability, teamwork, and responsibility that ensure as we're changing industry tides, we're helping them rise. Now watch as we lift all boats in the process.

Disclosures:

ParetoHealth is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

California Applicants:  See Pareto’s CCPA Notice of Collection for California Employees and Applicants for information about how Pareto Captive Services, LLC, Pareto Health, LLC, and Pareto Underwriting Partners, LLC, together with their respective subsidiaries (collectively, “Pareto”) collects and uses personal information submitted by employment applicants.