Head of Payments Growth

About PhonePe Group: 

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right  environment for you is just one of the things we do. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a  big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

JD - Head of Payments Growth and Prepaid Business

Job Purpose:

Head the Payments growth, adoption and P&L for multiple businesses and create impact at population scale. This role is part of the leadership team of the Payments business at PhonePe and is expected to contribute significantly to the PhonePe’s strategic objectives.

Responsibilities: 

• Head categories across all payment instruments
• Everything UPI including Bank Accounts, Credit (Cards & Lines), AutoPay, International
• Credit Distribution (Cards, EMI, lines)
• Prepaid Instruments (Wallet, NCMC, Gift Cards)
• Ownership of P & L, market share, growth, adoption and business metrics (AOPs, et al) 
• Establish and manage partnerships with banks, payment networks (NPCI, Visa, MasterCard) and other regulatory and financial institutions at leadership levels
• Establish and manage collaborations with Merchants (Online + Physical) across various industries to be able to drive acceptance and adoption of PhonePe Payments Instruments
• Collaborate with cross-functional teams- design, data science, product, engineering, marketing, finance to lead category specific initiatives
• Lead a multi-layered team of business leaders & category managers to drive business objectives
• Ownership of all vertical related marketing activities and user communication
• Manage all aspects of product marketing for the category including: GTM strategy, new product launch, portfolio marketing strategy and execution, positioning, messaging, pricing, competitive research and internal communication
• Manage regulatory and compliance interaction with regulatory entities & internal teams - fully own the business & operational compliance of the PPI license
• Manage business operations with strong oversight and focus on automation and process excellence

Preferred qualifications and ideal background:

• An entrepreneurial drive to open up new avenues for opportunities of growth and strong execution rigour to follow it up. Someone who loves to go through the ‘idea-> pilot -> measure -> scale’ loop
• A good mix of intuition & analytical decision making. Ability to balance long-term vision with short- and medium-term goals
• Prior experience of working with and leading highly skilled cross- functional teams
• 12+ years of experience in the Payments/Banking domain with preferably Consumer Tech exposure driving growth/category/P & L at scale
• MBA from a Tier 1 institute
• Thrive at building relationships, influencing cross-functional teams and leadership teams on strategic execution of key projects
• Ability to forge and nurture leadership relationships with external stakeholders (CXOs)
• Be able to synthesize data with superior attention to detail and provide guidance around policy & process improvements - should be able to define frameworks for the teams to follow

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.

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