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Head of Product-led Growth

San Francisco, California, United States

Who Are We?

Postman is the world’s leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.

P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

The Opportunity

Postman is seeking a Head of Product-led Growth to lead our self-serve product strategy and accelerate our product-led growth engine. In this role, you’ll uplevel the end-to-end experience from onboarding through monetization, driving conversion, engagement, and expansion across our rapidly growing global user base. You’ll be directly responsible for helping Postman hit its self-serve revenue targets and for delivering high-quality product-qualified leads (PQLs) into our Sales organization.

This is a highly cross-functional leadership role, requiring tight partnership with Sales, Marketing, Product, and Data teams. You’ll lead a team of growth-focused PMs and partner with engineering and design to ship high-impact experiments, improve activation funnels, and drive revenue through smart product decisions.

What You'll Do

  • Own the PLG strategy for the company, from free user onboarding through activation, conversion, and expansion
  • Drive monetization: pricing and packaging, paywall design, self-serve upsells, and cross-sell mechanics
  • Lead PQL strategy: generate and qualify high-intent product signals and deliver them seamlessly to Sales
  • Improve user onboarding and early lifecycle, ensuring a fast path to “aha” moments for new users and teams
  • Partner with RevOps and Lifecycle Marketing to drive retention, reactivation, and churn reduction
  • Own growth KPIs including: free-to-paid conversion, expansion revenue, user activation rates, churn, and PQL volume/conversion
  • Lead a high-performing product team focused on experimentation, velocity, and measurable business impact
  • Influence Postman’s broader go-to-market strategy, working closely with Sales and Marketing
  • Serve as a strong internal voice for user experience, product design, and customer empathy
  • Collaborate closely with Product Managers to hold them accountable for driving revenue growth for their respective products, aligning product initiatives with revenue goals
  • Provide strategic guidance to Product Managers, ensuring that product decisions are aligned with the company’s revenue targets, customer adoption, and market growth objectives
  • Lead regular performance reviews with product teams to track progress, identify growth opportunities, and address any barriers to achieving revenue and product adoption goals

About You

  • 10+ years of experience in product management and/or as a GM, with 5+ years in product growth or monetization roles. Experience owning a PL&L a plus
  • Proven track record of delivering revenue impact via PLG strategies in SaaS
  • Experience driving self-serve onboarding, conversion, and in-product upsell flows
  • Deep understanding of PLG funnels and working closely with Sales to generate and act on PQLs
  • Highly action-oriented—bias toward execution, shipping, and iteration
  • Comfortable owning metrics and working in fast-paced, metrics-driven environments
  • Strong design intuition and taste; you care about the details of user experience
  • Obsess to understand the customer’s jobs-to-be-done and deliver meaningful value
  • Experience with developer tools, APIs, or technical SaaS products is a plus
  • Clear communicator and strong collaborator, especially in cross-functional setting

What Else?

In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves. 

At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Bangalore, Hyderabad, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.

Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

Equal opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.

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