Client Technical Director Germany - Strategic Accounts

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

As Client Technical Director you typically are a senior level technical Solutions Architect who will work with and focus on Pure’s Strategic clients. In turn, you will also work in collaboration with Pure’s Enterprise and Field pre-sales and account teams. As CTD you also have a great grasp of IT industry trends, broad and deep IT industry experience and a high degree of business acumen and will be working in the forefront of Pure’s global sales capability. 

As a CTD you will be required to work closely with your customer base, building a trusted relationship, identifying and quantifying outcome based opportunities that can be delivered from our portfolio.

You must be knowledgeable across industry, business, IT strategy and technology domains and be comfortable presenting to C-Suite clients, discussing process with business managers or working with developers on solution strategy, architecture and code, and with storage admins designing operating models – from boardroom to hackathon to storage ops. Critically you will be accustomed to creating a value proposition that is directly linked to a client’s business model, challenges and issues plus their future vision.

You will be an expert in quickly learning new business models and drivers and will be able to articulate, to multiple customer stakeholder personas across different regions and countries. This will include presenting and explaining the benefits and differentiators of our chosen technology, how our solution has been mapped to meet their industry, business and operational requirements, our implementation methods, and the proposed commercial and financial models.

Building and articulating financial and commercial models with their benefits to our customers, and internal stakeholders is a key aspect of the ever evolving CTD role.

It is expected that the CTD will be able to translate our core values, differentiators and capabilities across our portfolio, plus previous articulate customer success stories, benefits seen and acknowledged by customers and known outcomes to multiple levels of stakeholders within the strategic accounts.

You have gravitas and authenticity. You will be expected to have first class interpersonal skills combined with a comfortable, open and compelling communication and presentation style. You also bring a high degree of diplomacy and a strong EQ.  It is imperative that we can look at our value propositions from the viewpoint of our customers, therefore empathy is critical. 

 

SHOULD YOU ACCEPT THIS CHALLENGE, AS A CTD AT PURE YOU WILL...

1: Solution Definition:
   - Define end-to-end solutions, encompassing industry and business approaches, implementation methods, technology usage, and influence commercial and financial models.

1. Stakeholder Management:
   - Understand stakeholders, their drivers, challenges, their goals and expectations, and effectively communicate the right messages to them.
2. Financial Acumen:
   - Calculate Total Cost of Ownership scenarios for customers, explaining how they align with their challenges and Pure's benefits.
3. Leadership and Collaboration:
   - Lead large IT projects, establish yourself as a thought leader and trusted advisor, collaborate with sales, engineering, and product management teams.
4. Collateral Production:
   - Create client collateral, including presentations, papers, demonstrations, proofs of concepts, and contribute to joint offerings with other Pure teams.
5. Sales Guidance:
   - Guide the sales team in delivering optimal technology solutions in a competitive environment.
6. Technical Leadership:
   - Provide technical leadership and mentoring for the SE organization, engage in field marketing events.
7. Market Insight:
   - Identify key trends, map customer challenges with Pure Storage’s technology strategy, predict long-term competitive trends.
8. Cultural Maintenance:
   - Help maintain the company's technical culture, retain and attract top technical talent.

WHAT YOU’LL NEED TO EXCEL IN THIS ROLE...

1. Technical Expertise:
   - Strong technical prowess across storage, compute, database, networking, virtualization, and emerging technologies. A strong infrastructure background with a considerable knowledge in data management and storage technologies.
2. Versatility:
   - Technical understanding in data science, modern IT architecture modelling, Agile application development, DevOps, CICD, automation principles, infrastructure operations, project management, and IT security.
3. Strategic Thinking:
   - Combine big-thinking strategic perspective with a detail-oriented approach to problem-solving.
4. Communication Skills:
   - Outstanding communication skills, able to articulate complex ideas to both technical and non-technical audiences. Be able to build that trusted relationship with your customers.
5. Industry Knowledge:
   - Understand commercial and disruptive technology trends in the client’s market and interpret their implications for target solutions. This will include a deep appreciation and understanding of technical operations in large enterprise customers. You will know your competitors, their strengths and weaknesses and how to articulate Pure’s differentiators and advantages to your customers for the right use cases.
6. Learning Orientation:
   - Embrace lifelong learning, with approximately 10% of time dedicated to training and participation in industry conferences.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events - check out purebenefits.com for more information. 

There is no application deadline and we accept applications on an ongoing basis until the job is filled.

 

WHAT YOU CAN EXPECT FROM US:

• Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.
• Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®!
• Pure Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.

WHERE DIFFERENCES FUEL INNOVATION:

We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. At Pure Storage, diversity, equity, inclusion and sustainability are part of our DNA because we believe our people will shape the next chapter of our success story.​ 

Pure Storage is proud to be an equal opportunity employer. We strongly encourage applications from Indigenous Peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and people with intersectional identities. We also encourage you to apply even if you feel you don’t match all of the role criteria. If you think you can do the job and feel you’re a good match, please apply.