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Head of People

Palo Alto, CA

Transform healthcare with us.

At Qualified Health, we’re redefining what’s possible with Generative AI in healthcare. Our infrastructure provides the guardrails for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring—working alongside leading health systems to drive real change.

This is more than just a job. It’s an opportunity to build the future of AI in healthcare, solve complex challenges, and make a lasting impact on patient care. If you’re ambitious, innovative, and ready to move fast, we’d love to have you on board.

Join us in shaping the future of healthcare.

 

Job Summary:
We’re hiring a people leader who can both hire exceptional talent and unlock the potential of the people already here—while installing processes that let us scale from 30 to 100+ employees without losing speed or cultural coherence. You will report to the CCO and partner daily with the CEO, CTO, and functional VPs.

Key Responsibilities:

People & Culture (≈75 %)

  • Translate our written cultural values into daily behaviors and rituals that feel consistent across teams and time zones.
  • Deploy an outcome-oriented OKR and performance-review rhythm that differentiates high and low performance and ties directly to the 2025 priorities.
  • Guide leaders through org-design questions as we stand up new functions (Customer Success, Implementation) and clarify role boundaries.
  • Develop & Own compensation philosophy, incentives, benefits, onboarding, and compliance (HIPAA, PBC obligations), creating “Qualified Way” playbooks that keep scaling repeatable.
  • Serve as the first point of contact for employee relations, coaching, and change-management needs. 
  • ADD - Learning and development  

Talent Acquisition (≈25 % of your time)

  • Work closely with our recruiting lead to design and operate a full-cycle recruiting engine that delivers top hires across engineering, GTM, customer success, and clinical teams.
  • Guide and develop a nimble TA squad while shaping our recruiting infrastructure and tooling (e.g., Greenhouse, Gem).
  • Craft and amplify our employer brand so that top health-tech talent and the broader market view Qualified as the obvious place to work and learn.
  • Provide weekly funnel analytics—time-to-fill, diversity mix, source effectiveness—and recommend actions.
  • Partner with founders on succession planning and on knowing when to “hire senior” versus grow internal talent.

Required Qualifications:

  • Six or more years that combine talent acquisition and HR business-partner experience in high-growth tech or health-tech, with at least one tour in a sub-150-person startup.
  • Demonstrated ability to close senior leaders while simultaneously building scalable processes.
    Fluency in performance-management frameworks that drive outcomes rather than activity.
  • Data-driven mindset; comfortable instrumenting and interpreting recruiting and people metrics.
  • Working knowledge of healthcare privacy and compliance (HIPAA, SOC 2, HITRUST) or other heavily regulated domains.
  • Able to work onsite 3 days/week in Palo Alto

Desirable Skills:

  • Exposure to AI/ML or enterprise SaaS.
  • Experience standing up Customer Success or services teams for complex software deployments.
  • Background in a public-benefit corporation or other mission-driven, values-first organization.

What Success Looks Like After 12 Months:

  • Company-wide OKR and quarterly performance cycles are fully adopted, and performance issues are addressed within one cycle
  • Employee and customer-onboarding playbooks reduce ramp time by at least 30 %.
  • Pulse surveys show at least 80 % of staff agreeing that “our culture feels consistent and alive.”
  • Qualified Health is recognized as a leading voice in generative-AI healthcare—and your employer-brand work is a key reason why.
  • Average time-to-hire for priority roles is under 60 days, with a ≥90 % offer-acceptance rate and agreed diversity targets achieved.

Why Join Qualified Health?

This is an opportunity to join a fast-growing company and a world-class team, that is poised to change the healthcare industry. We are a passionate, mission-driven team that is building a category-defining product. We are backed by premier investors and are looking for founding team members who are excited to do the best work of their careers.

Our employees are integral to achieving our goals so we are proud to offer competitive salaries with equity packages, robust medical/dental/vision insurance, flexible working hours, hybrid work options and an inclusive environment that fosters creativity and innovation.

Our Commitment to Diversity

Qualified Health is an equal opportunity employer. We believe that a diverse and inclusive workplace is essential to our success, and we are committed to building a team that reflects the world we live in. We encourage applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, or veteran status.

Pay & Benefits: The pay range for this role is between $190,000 and $250,000, and will depend on your skills, qualifications, experience, and location. This role is also eligible for equity and benefits.

Join our mission to revolutionize healthcare with AI. To apply, please send your resume through the application below.

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