Director of Product, Logistics

OUR STORY

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. 

OUR VALUES

Customer First. Customer satisfaction is our highest priority.

High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.

Essential design. We don’t chase trends, and we don’t sell everything.  We’re expert curators that find the very best and bring it to you at the lowest prices.

Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.  

Environmentally and Socially conscious.  We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.

OUR TEAM AND SUCCESS 

Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.

The Director of Product, Logistics will oversee the end-to-end  product vision, strategy, and execution of our global logistics  and fulfillment operations. You will be responsible for the development and optimization of the technology systems, ensuring products are delivered to customers efficiently, accurately, and on time. This leader will define and execute the fulfillment and logistics product roadmap, working cross-functionally to ensure timely, cost-effective, and customer-centric delivery experiences. Key focus areas include inbound logistics (vendor to warehouse), fulfillment within warehouses, outbound logistics (warehouse to customer), cross-border movements, customs clearance, carrier integrations, as well as order allocation and network design. 

RESPONSIBILITIES:

• Strategy and Vision: Develop and drive the product roadmap for global logistics, developing a strategy to support growth, improve delivery times, reduce costs, increase category assortment, expand geographies, and enhance the customer experience.
• Operational Excellence: Build scalable systems for warehouse operations and capacity management, order allocation, carrier management, and delivery experience management to ensure efficient on-time deliveries and great customer experiences
• Cross-functional Collaboration: This is a pivotal role that will closely collaborate with engineering, user experience, operations, and data science teams to design and deliver world-class logistics solutions
• Team Leadership: Lead the logistics product team and help build the Product team at Quince, fostering a culture of innovation

REQUIREMENTS:

• 12 years of experience, with at least 8 years in product management, and 3 years leading a PM team
• At least 3 years of experience building software that directly supports physical-world operations (e.g., logistics, supply chain, manufacturing, retail operations, transportation)
• Proven success in managing end-to-end product development for complex, technical, and operational systems
• Demonstrated success in defining and launching excellent products
• Strong analytical skills in leveraging data to drive product decisions and improve metrics
• Excellent communication and presentation skills, with the ability to articulate complex ideas to both technical and non-technical stakeholders
• Strong organizational skills and the ability to handle multiple priorities in a fast-paced, dynamic environment
• Work onsite 3 days a week in our Palo Alto, CA office

PREFERRED QUALIFICATIONS:

• Experience working at both fast-growing startups, where speed is key, and established companies with more developed product organizations, gaining insight into proven practices and understanding what works at scale.
• In-depth knowledge of e-commerce logistics, including warehouse management systems (WMS), carrier integrations, last-mile delivery, and reverse logistics
• Familiarity with advanced technologies such as machine learning or AI applications in logistics, demand forecasting, or route optimization

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.