Senior Data Analyst - Logistics

OUR STORY

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. 

OUR VALUES

Customer First. Customer satisfaction is our highest priority.

High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.

Essential design. We don’t chase trends, and we don’t sell everything.  We’re expert curators that find the very best and bring it to you at the lowest prices.

Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.  

Environmentally and Socially conscious.  We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.

OUR TEAM AND SUCCESS 

Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.

THE IDEAL CANDIDATE

The ideal candidate is a self-starter and problem-solver, skilled at leveraging technology and data to deliver top-tier analytics solutions. They thrive on addressing complex business challenges and are consistently effective in making high-judgment decisions at a rapid pace, even in the face of ambiguity and uncharted scenarios. Additionally, the ideal candidate is energized by a work environment where strategy, innovation, and decision-making are intentionally distributed, where transparency, agility, and data-driven insights are highly valued, and where colleagues at all levels hold each other to exceptionally high standards to serve Quince customers. This role will play a critical part in improving efficiency, reducing costs, and enhancing the overall customer experience.

RESPONSIBILITIES:

• Data Collection and Management: Gather and consolidate logistics data from various sources (e.g., Warehouse Management System (WMS), Transportation Management System/Freight Management System (TMS/FMS), ERP, e-commerce platform) ensuring data accuracy and integrity.
• Performance Monitoring and Reporting: Develop and maintain key performance indicators (KPIs) and dashboards to track and visualize logistics performance across various areas, including warehousing, transportation, delivery, and inventory management. Create regular reports on these KPIs and provide actionable insights.
• Logistics Analysis: Conduct in-depth analysis of logistics data to identify trends, bottlenecks, and areas for improvement. This may include analyzing shipping times, delivery rates, invoicing data, warehouse efficiency, and transportation costs.
• Process Improvement: Identify opportunities to streamline logistics processes, automate tasks, and improve data quality. Collaborate with logistics teams to implement these improvements.
• Ad-hoc Analysis: Respond to ad-hoc requests for data and analysis from various stakeholders within the logistics and broader e-commerce teams.
• Collaboration: Work closely with logistics managers, warehouse staff, transportation providers, and other stakeholders to understand their needs and provide data-driven support.
• Data Quality Assurance: Implement data quality checks and procedures to ensure the accuracy and reliability of logistics data.
• A/B Testing:  Partner with the Storefront team to run various A/B tests to improve conversion,reduce contacts or improve cost

QUALIFICATIONS:

• Bachelor's degree in Supply Chain Management, Logistics, Business Analytics, Mathematics, Statistics, or a related field 
• 4-7 years of experience in data analytics, preferably in an ecommerce setting.
• Proficiency in Excel (including advanced functions, pivot tables, and macros).
• Experience with SQL for data extraction and manipulation.
• Experience with data visualization tools (e.g., Tableau, Power BI, Looker, Looker preferred).
• Familiarity with WMS, TMS, and ERP systems is a plus.
• Strong analytical and problem-solving skills with the ability to interpret complex data and draw meaningful conclusions.  
• Excellent written and verbal communication skills to effectively present findings and recommendations to both technical and non-technical audiences.  
• High degree of accuracy and attention to detail to ensure data integrity and the reliability of analyses.
• Experience working in the e-commerce industry, particularly in a logistics or supply chain role, is highly desirable.
• Understanding of logistics principles, processes, and best practices.

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.