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Head of Merchandising, Home/Accessories - Canada

Toronto

OUR STORY

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. 

OUR VALUES

Customer First. Customer satisfaction is our highest priority.

High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.

Essential design. We don’t chase trends, and we don’t sell everything.  We’re expert curators that find the very best and bring it to you at the lowest prices.

Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.  

Environmentally and Socially conscious.  We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.

OUR TEAM AND SUCCESS 

Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.

THE IDEAL CANDIDATE:

The Head of Merchandising, Home/Accessories will be responsible for curating and managing the product catalog to meet and exceed Canadian customer expectations, while aligning with Quince's overall brand and pricing strategy. This role involves influencing and participating in th sourcing strategy, setting prices, and being accountable for sales, margins, and returns. Success in this position means driving revenue growth, optimizing margins, and ensuring a product assortment that resonates with the Canadian market.

The person in this role will be an innovator at heart leveraging the attributes below to build and
run our product catalog:

* Experience in retail merchandising, ideally in fashion, home
* Strong and structured problem solver
* Data driven decision maker
* Deep understanding of consumer/ retail sector dynamics
* Able to leverage technology to build and scale the product strategy
* Independent learner and executor
* Strong communicator
* Collaborative, especially with external partners

RESPONSIBILITIES: 

  • Drive high growth trajectory to meet our ambitious targets.
  • Ensure the product catalog meets/exceeds customer expectations in the Canadian market.
  • Influence and participate in the sourcing strategy to ensure the catalog is locally relevant and meets pricing/margin requirements.
  • Set pricing in line with Quince's Customer Value Proposition (CVP) and margin ambitions.
  • Monitor and analyze sales, margin, and returns data to make informed decisions.
  • Develop and implement merchandising strategies to maximize sales and profitability.
  • Collaborate with cross-functional teams, including sourcing, marketing, and supply chain.
  • Stay up-to-date with Canadian market trends and consumer preferences.
  • Manage product presentation and assortment planning.

REQUIREMENTS:

  • +12 years of proven experience in merchandising, preferably in e-commerce.
  • Strong understanding of the Canadian retail market and consumer behavior.
  • Excellent analytical skills and ability to interpret sales and financial data.
  • Product obsessed with experience in leveraging both data and a critical eye to anticipate customer needs (both the “science” and “art” of retail merchandising).
  • Experience with pricing strategy and margin management.
  • Strong negotiation and communication skills.
  • Ability to collaborate effectively with cross-functional teams.
  • Bachelor’s degree in Business, Marketing, or related field (or equivalent experience).
Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
 

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

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