Regional Lead, B2B Enterprise Merchandise

ABOUT QUINCE 

Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.

Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:

• Customer First: We prioritize customer satisfaction in every decision.

• High Quality: True quality means premium materials and rigorous production standards you can feel good about.

• Essential Design: We focus on timeless, functional essentials instead of chasing trends.

• Always a Better Deal: Innovation and transparency ensure value for both customers and partners.

• Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.

Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.

OUR TEAM AND SUCCESS 

At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. 

If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.

THE ROLE

Regional Manager, B2B - West Coast

Quince is seeking an experienced and driven team leader to drive the West Coast, ideally in one of the following states: 

• Arizona, California, Oregon, Washington, Colorado, Utah

This is a unique opportunity to be at the forefront of a high-growth vertical within Quince, with the opportunity to shape the growth of a team and drive team performance. This role is ideal for someone who can operate both at 30,000 feet and in the weeds while motivating a team to drive results. This role reports to the Head of Sales. 

RESPONSIBILITIES

• Develop a deep understanding of Quince B2B’s product assortment, customization capabilities, fulfillment model, and customer base to serve as a subject matter expert to clients and your team. 
• Shape the region’s success by identifying growth areas across the region and relentlessly improving team infrastructure. 
• Obsess over the day-to-day of the sales team, taking a hands-on approach to accelerating each individual’s performance.
• Manage, motivate, and coach a team of 5 to 12 Enterprise Account Executives, ensuring accountability to performance goals and fostering professional growth. 
• Conduct weekly 1:1s, facilitate standups and regional offsites, and support AEs with ongoing performance management. 
• Set a high-performance culture by recognizing success, delivering feedback, and managing underperformance swiftly.
• Lead recruitment, hiring, and onboarding of new AEs as we expand the region including conducting 30, 60, 90 day reviews of new hires. 
• Ensure CRM (HubSpot or equivalent) hygiene across your team, including pipeline accuracy, forecasting, activity metrics, and reporting dashboards. 
• Identify and attend client meetings and industry events (virtual and in-person) to drive brand visibility and unlock enterprise opportunities, and drive 8-figure net new pipeline within your region through proactive client engagement. 

QUALIFICATIONS

REQUIRED:

• 5+ years of sales experience with exposure to enterprise sales. Must have a track record of meeting or exceeding multi-million dollar revenue targets. Note that the case study for this role will put you in the seat of an Account Executive selling Quince enterprise services: the ideal candidate must be able to sell in order to manage Account Executives on our sales team. 
• 2+ years of experience managing a high-performing sales team, with a demonstrated ability to coach, motivate, and scale. Must have a track record of meeting or exceeding multi-million dollar targets, and having difficult conversations when needed. Must have a passion for coaching and developing winning sales teams. 
• A data-driven operator with strong pipeline management & forecasting discipline. Must have a bias towards technology, with experience using ai to drive sales organizations scale.
• Exceptional communicator and collaborator, with the ability to influence stakeholders and customers.
• Comfortable working in a fast-paced, ambiguous, and entrepreneurial environment. Must be comfortable working in a scrappy environment where testing and learning is part of the day-to-day.
• Passion for delivering high-touch, consultative B2B client experiences.
• Competitive team player. 
• Knowledgeable about CRM best practices, preferably with experience in HubSpot.

KEY PERFORMANCE INDICATORS

The KPI of this role is attaining plan for the region, which is a function of managing a team of Account Executives, supporting them in attaining their individual plans, and urgently filling gaps in headcount that may arise through performance management. Additional KPIs include % of AEs in your region hitting individual targets, pipeline coverage ratio, forecast accuracy, retention & average revenue growth within accounts, and new customer acquisition. 

Qualitative KPIs include effectiveness in working cross-functionally, coaching & development effectiveness, team morale and engagement, clarity in communication, strategic thinking, and contribution to a positive, winning culture. 

PAY RANGE 

This role is compensated with a base salary + quarterly commission. Quarterly commission is tied to goal attainment for your region. The PAY RANGE below includes base salary + commission for a sales manager who attains FY25 plan. Commission is uncapped with accelerators for beating plan. We are a fast growing business, and the FY26 plan will likely increase commission potential by 50%. 

WHY QUINCE?

Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

EQUAL OPPORTUNITY & HIRING INTEGRITY

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.