Regional Lead, B2B Enterprise Merchandise

OUR STORY

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. 

OUR VALUES

Customer First. Customer satisfaction is our highest priority.

High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.

Essential design. We don’t chase trends, and we don’t sell everything.  We’re expert curators that find the very best and bring it to you at the lowest prices.

Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.  

Environmentally and Socially conscious.  We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.

OUR TEAM AND SUCCESS 

Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.

THE IDEAL CANDIDATE:

Quince is seeking an experienced and driven team leader to drive one of our largest regions on either the East or West Coast, ideally in one of the following states: 

• Arizona, California, Oregon, Washington, Colorado, Utah, Florida, Georgia, South Carolina, North Carolina, New York, New Jersey, Pennsylvania, Massachusetts, Connecticut

This is a unique opportunity to be at the forefront of a high-growth vertical within Quince, with the opportunity to shape the growth of a team and drive team performance. This role is ideal for someone who can operate both at 30,000 feet and in the weeds while motivating a team to drive results. This role reports to the Head of Sales. 

RESPONSIBILITIES:

• Develop a deep understanding of Quince B2B’s product assortment, customization capabilities, fulfillment model, and customer base to serve as a subject matter expert to clients and your team. 
• Shape the region’s success by identifying growth areas across the region and relentlessly improving team infrastructure. 
• Obsess over the day-to-day of the sales team, taking a hands-on approach to accelerating each individual’s performance.
• Manage, motivate, and coach a team of 5 to 12 Enterprise Account Executives, ensuring accountability to performance goals and fostering professional growth. 
• Conduct weekly 1:1s, facilitate standups and regional offsites, and support AEs with ongoing performance management. 
• Set a high-performance culture by recognizing success, delivering feedback, and managing underperformance swiftly.
• Lead recruitment, hiring, and onboarding of new AEs as we expand the region including conducting 30, 60, 90 day reviews of new hires. 
• Ensure CRM (HubSpot or equivalent) hygiene across your team, including pipeline accuracy, forecasting, activity metrics, and reporting dashboards. 
• Identify and attend client meetings and industry events (virtual and in-person) to drive brand visibility and unlock enterprise opportunities, and drive 8-figure net new pipeline within your region through proactive client engagement. 

REQUIREMENTS:

• 5+ years of sales experience with exposure to enterprise sales. Must have a track record of meeting or exceeding multi-million dollar revenue targets. Note that the case study for this role will put you in the seat of an Account Executive selling Quince enterprise services: the ideal candidate must be able to sell in order to manage Account Executives on our sales team. 
• 2+ years of experience managing a high-performing sales team, with a demonstrated ability to coach, motivate, and scale. Must have a track record of meeting or exceeding multi-million dollar targets, and having difficult conversations when needed. Must have a passion for coaching and developing winning sales teams. 
• A data-driven operator with strong pipeline management & forecasting discipline. Must have a bias towards technology, with experience using ai to drive sales organizations scale.
• Exceptional communicator and collaborator, with the ability to influence stakeholders and customers.
• Comfortable working in a fast-paced, ambiguous, and entrepreneurial environment. Must be comfortable working in a scrappy environment where testing and learning is part of the day-to-day.
• Passion for delivering high-touch, consultative B2B client experiences.
• Competitive team player. 
• Knowledgeable about CRM best practices, preferably with experience in HubSpot.

KEY PERFORMANCE INDICATORS

The KPI of this role is attaining plan for the region, which is a function of managing a team of Account Executives, supporting them in attaining their individual plans, and urgently filling gaps in headcount that may arise through performance management. Additional KPIs include % of AEs in your region hitting individual targets, pipeline coverage ratio, forecast accuracy, retention & average revenue growth within accounts, and new customer acquisition. 

Qualitative KPIs include effectiveness in working cross-functionally, coaching & development effectiveness, team morale and engagement, clarity in communication, strategic thinking, and contribution to a positive, winning culture. 

PAY RANGE 

This role is compensated with a base salary + quarterly commission. Quarterly commission is tied to goal attainment for your region. The PAY RANGE below includes base salary + commission for a sales manager who attains FY25 plan. Commission is uncapped with accelerators for beating plan. We are a fast growing business, and the FY26 plan will likely increase commission potential by 50%.