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Head of Storefront - Canada

Toronto

OUR STORY

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. 

OUR VALUES

Customer First. Customer satisfaction is our highest priority.

High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.

Essential design. We don’t chase trends, and we don’t sell everything.  We’re expert curators that find the very best and bring it to you at the lowest prices.

Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.  

Environmentally and Socially conscious.  We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.

OUR TEAM AND SUCCESS 

Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.

THE IDEAL CANDIDATE:

The Head of Storefront Canada will be responsible for leading and optimizing our online storefront presence within the Canadian market. This role involves overseeing the website and app's functionality, user experience, and conversion optimization, specifically tailored to the Canadian customer base. Success in this role means driving significant growth in online sales, improving customer digital journey, and driving the commercial planning.

RESPONSIBILITIES: 

  • Oversee all aspects of the Quince online storefront for the Canadian market.
  • Optimize the website and app user experience, conversion rate, and search engine performance within Canada.
  • Analyze Canadian market trends and customer behavior to inform storefront strategy.
  • Collaborate with marketing, product, and technology teams to execute online campaigns and initiatives specific to the Canadian market.
  • Monitor and analyze website and app performance data, and provide regular reports and insights.
  • Ensure website content and promotions are relevant and tailored for the Canadian audience.
  • Manage and resolve any technical or operational issues related to the Canadian storefront.
  • Develop and implement strategies to enhance the customer journey and drive online sales in Canada.

REQUIREMENTS:

  • +12 years of proven experience in e-commerce website management and optimization.
  • Strong understanding of the Canadian e-commerce market and consumer behavior.
  • Excellent analytical skills and ability to interpret website data.
  • Experience with website analytics tools (e.g., Google Analytics).
  • Strong project management and or organizational skills.
  • Excellent communication and collaboration skills.
  • Ability to work in a fast-paced and dynamic environment.
  • Bachelor's degree in Business, Marketing, or a related field (or equivalent experience).
Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
 

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

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