Director of Product, Logistics

ABOUT QUINCE 

Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.

Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:

• Customer First: We prioritize customer satisfaction in every decision.

• High Quality: True quality means premium materials and rigorous production standards you can feel good about.

• Essential Design: We focus on timeless, functional essentials instead of chasing trends.

• Always a Better Deal: Innovation and transparency ensure value for both customers and partners.

• Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.

Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.

OUR TEAM AND SUCCESS 

At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. 

If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.

THE IDEAL CANDIDATE:

The Director of Product, Logistics will oversee the end-to-end  product vision, strategy, and execution of our global logistics  and fulfillment operations. You will be responsible for the development and optimization of the technology systems, ensuring products are delivered to customers efficiently, accurately, and on time. This leader will define and execute the fulfillment and logistics product roadmap, working cross-functionally to ensure timely, cost-effective, and customer-centric delivery experiences. Key focus areas include inbound logistics (vendor to warehouse), fulfillment within warehouses, outbound logistics (warehouse to customer), cross-border movements, customs clearance, carrier integrations, as well as order allocation and network design. 

RESPONSIBILITIES:

• Strategy and Vision: Develop and drive the product roadmap for global logistics, developing a strategy to support growth, improve delivery times, reduce costs, increase category assortment, expand geographies, and enhance the customer experience
• Operational Excellence: Build scalable systems for warehouse operations and capacity management, order allocation, carrier management, and delivery experience management to ensure efficient on-time deliveries and great customer experiences
• Platformization & Readiness: Architect logistics products for multi-tenant readiness, data isolation, permissioning, observability, and support workflows
• APIs & Developer Experience: Drive public-quality APIs, webhooks, and SDKs to enable a broader ecosystem of integrations
• Cross-functional Collaboration: This is a pivotal role that will closely collaborate with engineering, user experience, operations, and data science teams to design and deliver world-class logistics solutions
• Team Leadership: Lead the logistics product team and help build the Product team at Quince, fostering a culture of innovation

REQUIREMENTS:

• 12 years of experience, with at least 8 years in product management, and 3 years leading a PM team
• At least 3 years of experience building software that directly supports physical-world operations (e.g., logistics, supply chain, manufacturing, retail operations, transportation)
• Proven success in managing end-to-end product development for complex, technical, and operational systems
• Demonstrated success in defining and launching excellent products
• Strong analytical skills in leveraging data to drive product decisions and improve metrics
• Experience with public API products (authentication, versioning, webhooks, rate limits) and developer documentation/portal
• Familiarity and understanding of the 3PL/carrier ecosystem and cross-border flows, including billing and payments
• Excellent communication and presentation skills, with the ability to articulate complex ideas to both technical and non-technical stakeholders
• Strong organizational skills and the ability to handle multiple priorities in a fast-paced, dynamic environment

WHY QUINCE?

Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

EQUAL OPPORTUNITY & HIRING INTEGRITY

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.