Senior Product Manager

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. 

The Role:

We have a peculiar product culture that enables us to build products that customers love. Customer-centricity, Empowerment, End-to-end ownership and Empowerment are the key pillars that enable this.

Our Product Managers are responsible for owning and driving a critical product and business problem throughout its lifecycle - identifying & prioritizing problems, solving them and designing the GTM strategy. They drive everything about their problem area - from defining the annual roadmap to running fortnightly sprints; while collaborating with internal and external stakeholders. Our PMs are empowered to make the right decisions and we encourage a culture of celebrating failures that enable us to take appropriate risks in the process.

We are now looking to build an integrated payment-linked loyalty and rewards system that enables Banks and Merchants to collaborate with each other to deliver the best value to end-consumers and impact key metrics like activation, share of wallet and retention. We want to build the easiest, most-intuitive payment-linked performance marketing engine to impact the lives of millions of our merchant partners, among other things. 

Roles & Responsibilities:

• Build Customer Empathy - PMs have to regularly meet and understand customer needs first-hand as well as stay on top of the customer pulse via secondary insights - both qualitative and quantitative.
• Devise Strategy - Define both long-term strategy and quarterly roadmap to achieve the product vision and create impact.
• Conceptualize new solutions - Product Conceptualization with a problem first, data-driven, and test & iterate approach. Ensures conceptualization from a platform and a long-term view. Ensures value-based prioritization of product initiatives.
• Build products - Collaborate with Engineering and ecosystem players to build products that customers love. Produce high-quality product specifications and effectively prioritize and manage the scope of each product launch to deliver products and features on time.
• Launch products - Draft and execute a go-to-market plan in conjunction with Product Marketing. Be the internal and external authority and advocate for your given area of focus.
• Ecosystem collaboration - Self-starter to collaborate closely with ecosystem players to co-build products that don’t exist. 

Mandatory Qualifications:

• You understand technology, but love customer-first & business-first thinking.
• You are comfortable working hands-on in a fast-paced start-up environment.
• You are curious about metrics, execution processes, macro trends. 
• Problem-solving and detail orientation come naturally to you. 
• You have an analytical and data-driven approach in day-to-day work. Energetic self-starter with the ability to work independently in a fast-paced environment. 
• You are entrepreneurial and have the hunger to solve problems end-to-end.
• You have at least 4 years of experience in Product Management.